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[讨论] 关于BD2018ATD杀所有程序的问题

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linzh
发表于 2017-7-22 22:15:27 | 显示全部楼层
pal家族 发表于 2017-7-22 20:38
+1 mactype用了就回不去了
然而现在15063系统好像不太兼容啊

我的系统就是15063的,mactype最新版是兼容这系统的。目前除了potplayer以外没发现啥不兼容的情况
linzh
发表于 2017-7-22 22:20:52 | 显示全部楼层
去论坛反馈的饭友把链接丢一下好让我们去跟跟帖增加增加热度吧
还有一个办法就是把ATD报毒的东西整个打包标明「false positive」上报给BD,要求改进ATD。通常都会有工程师回复你表示会加白不过到底加没加就是另外一回事了。而且按以往的ATC的情况,库更新的非常慢,短期内是不要想着加白了
shuheng
头像被屏蔽
发表于 2017-7-28 07:51:13 | 显示全部楼层
Send us the samples by using our online form:
http://www.bitdefender.com/submit/

As an alternative you can manually reply to this email with an archive with the samples by following the steps below:
- Disable the Bitdefender real-time protection and/or any other active security solution(s) that you are using;
- Display hidden objects in Windows (how to information is written below);
- Locate the suspect/infected files:

To create an archive, simply follow the steps detailed below:
1. Click on this link, download the Bitdefender Compress Tool and save it on your desktop.
http://support-emc.services.bitd ... TA1ODBmOWE3XCJdfSJ9
2. Run the Bitdefender Compress Tool.
3. Now just drag and drop the infected files in the Compress Tool window and click on OK when you've finished.
4. A secure archive with the password "infected" (without the quotation marks) will be created on your desktop.
5. Attach the archive to a reply to this message.

By checking the article below you will find the above steps along with screenshots displaying the process:
https://www.bitdefender.com/support/-1894.html


[Alternative way of sending suspect/infected files]
- After locating the file/s in question listed above, you can upload them on a server of your choice such as http://www.sendspace.com
- For this you need to visit http://www.sendspace.com and press the Choose File button to locate the file.
- Once you selected the file, press the Upload File button.
- The upload process will start and at the end the website will generate you a download link.
- Please reply back to  this email and send us the link that's under Download Link.


[HOW TO DISPLAY HIDDEN OBJECTS]
http://www.bitdefender.com/suppo ... n-windows-1018.html

Have a wonderful day!


Best regards,
Robert Nalbaru
Bitdefender Support Team

有時間就回報給他吧

bdsupport@tickets.bitdefender.com
shuheng
头像被屏蔽
发表于 2017-7-30 06:40:38 | 显示全部楼层
Thank you for contacting us in regards to this matter.

In order for us to further investigate the situation you have encountered we will need you to send us a bdsys log and a screenshot of the detection you receive by following the steps in the article below:

[how to GENERATE A BDSYS LOG]
http://www.bitdefender.com/support/total-security/-490.html

We will get back to you as soon as the analysis is complete.

Have a wonderful day!


Best regards,
Tuna Eker
Bitdefender Technical Support Engineer

bdsupport@tickets.bitdefender.com

有在用BDIS+mactype的朋友,幫忙回報吧,我已經換norton了....
xiantingxinbu
发表于 2017-7-31 20:01:54 | 显示全部楼层
请教高手:我这两天BDTS2018不能更新,重装时BD安装到48%就卡住不动了,这是怎么了?谢谢!
cwl12315
发表于 2017-9-6 11:21:07 | 显示全部楼层
请问ATD怎么排除dll,界面上只能选择exe
kim545
发表于 2017-9-6 17:49:02 | 显示全部楼层
cwl12315 发表于 2017-9-6 11:21
请问ATD怎么排除dll,界面上只能选择exe

2018版只能排除exe文件
nfh40024
发表于 2017-9-6 17:58:45 | 显示全部楼层
碧水金江 发表于 2017-7-22 21:45
这个ATD和以前的ATC有什么区别

ATC可以排除非EXE文件,ATD只能排除EXE文件
cwl12315
发表于 2017-9-7 09:37:22 | 显示全部楼层
kim545 发表于 2017-9-6 17:49
2018版只能排除exe文件

了解。已经卸载bd
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