安装avast错误日志，求助。

显示全部楼层 · 发表于 2011-7-4 14:23:30

本帖最后由 3761005 于 2011-7-8 13:37 编辑

04.07.2011 14:21:15 general: Started: 04.07.2011, 14:21:15
04.07.2011 14:21:15 general: Running setup_ais-465 (1125)
04.07.2011 14:21:15 system: Operating system: Windows 7 ver 6.1, build 7601, sp 1.0 [Service Pack 1]
04.07.2011 14:21:15 system: Memory: 33% load. Phys:1392120/2095608K free, Page:3491884/4191216K free, Virt:2045120/2097024K free
04.07.2011 14:21:15 system: Computer WinName: E7P1NSG-PC
04.07.2011 14:21:15 system: Windows Net User: E7P1NSg-PC\E7P1NSg
04.07.2011 14:21:15 general: Cmdline: /uninstwiz
04.07.2011 14:21:15 general: Old version: 465 (1125)
04.07.2011 14:21:15 system: Using temp: C:\Users\E7P1NSg\AppData\Local\Temp\_asw_aisI.tm~a03940 (18005M free)
04.07.2011 14:21:15 general: SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
04.07.2011 14:21:15 general: DldSrc set to inet
04.07.2011 14:21:15 internet: SYNCER: Agent=Syncer/5.00 (ais-1125;p)
04.07.2011 14:21:15 system: Computer DnsName: E7P1NSg-PC
04.07.2011 14:21:15 system: Computer Ip Addr: 169.254.118.170
04.07.2011 14:21:15 system: Installed in: F:\AVAST Software (128293M free)
04.07.2011 14:21:15 internet: SYNCER: Type: use IE settings
04.07.2011 14:21:15 internet: SYNCER: Auth: another authentication, use WinInet
04.07.2011 14:21:15 package: Part prg_ais-465 is installed
04.07.2011 14:21:15 package: IsInstalledPartVpuOkay: F:\AVAST Software\Setup\part-vps_win32-11060300.vpx does not exist
04.07.2011 14:21:15 package: Part vps_win32-11070301 was guessed as installed
04.07.2011 14:21:15 package: Part setup_ais-465 is installed
04.07.2011 14:21:15 package: Part jrog-a7 is installed
04.07.2011 14:21:15 package: IsInstalledPartVpuOkay: F:\AVAST Software\Setup\part-jrog2-225.vpx does not exist
04.07.2011 14:21:15 package: Part jrog2-262 was guessed as installed
04.07.2011 14:21:15 general: LoadState: Edition=1
04.07.2011 14:21:15 general: Old version: 465 (1125)
04.07.2011 14:21:16 file: SetExistingFilesBitmap: 890->398->398
04.07.2011 14:21:16 general: GUID: defd89fd-d4d8-45b8-900d-2877004350d2
04.07.2011 14:21:16 general: Server definition(s) loaded for 'main': 296 (maintenance:0)
04.07.2011 14:21:16 general: SelectCurrent: selected server 'Download333 AVAST5 Server' from 'main'
04.07.2011 14:21:16 internet: SYNCER: Type: use IE settings
04.07.2011 14:21:16 internet: SYNCER: Auth: another authentication, use WinInet
04.07.2011 14:21:21 general: Operation set to INST_OP_REPAIR
04.07.2011 14:21:21 general: Entered SetupProcessAIS::Do( INST_OP_REPAIR )
04.07.2011 14:21:21 general: Entered SetupProcessWin32Avast::Do( INST_OP_REPAIR )
04.07.2011 14:21:21 general: Entered SetupProcessWin32::Do( INST_OP_REPAIR )
04.07.2011 14:21:21 general: Entered SetupProcess::Do( INST_OP_REPAIR )
04.07.2011 14:21:21 general: Entered SetupProcessAIS::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
04.07.2011 14:21:21 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
04.07.2011 14:21:21 general: Entering:UpdateInstallPackages
04.07.2011 14:21:21 general: progress thread start
04.07.2011 14:21:21 package: LoadProductVpu: F:\AVAST Software\Setup\prod-ais.vpx
04.07.2011 14:21:21 package: LoadPartInfo: jrog = jrog-a7 returned 00000000
04.07.2011 14:21:21 package: LoadPartInfo: jrog2 = jrog2-262 returned 00000000
04.07.2011 14:21:21 package: LoadPartInfo: program = prg_ais-465 returned 00000000
04.07.2011 14:21:21 package: LoadPartInfo: setup = setup_ais-465 returned 00000000
04.07.2011 14:21:21 package: LoadPartInfo: vps = vps_win32-11070301 returned 00000000
04.07.2011 14:21:21 package: LoadProductVpu: F:\AVAST Software\Setup\prod-ais.vpx ended with 00000000
04.07.2011 14:21:21 package: FilterOutExistingFiles: 398 & 398 = 0
04.07.2011 14:21:21 package: IsFullOkay: vps_32-51a.vpx - not okay (doesn't exist)
04.07.2011 14:21:22 package: SetDownloadBits: vps_32 setting 63 diffs to process
04.07.2011 14:21:22 package: IsFullOkay: vps_win32-52e.vpx - not okay (doesn't exist)
04.07.2011 14:21:22 package: SetDownloadBits: vps_win32 setting 63 diffs to process
04.07.2011 14:21:22 package: ArePartsInstallable: 0
04.07.2011 14:21:22 package: Error processing packages. 0x20000011

显示全部楼层 · 发表于 2011-7-4 21:25:44

04.07.2011 14:21:15 general: Old version: 465 (1125)

没用过avast，看这句估计是老版本没有卸载干净，尝试下强力删除。

显示全部楼层 · 发表于 2011-7-5 09:13:59

就是，试试重新安装下，我的没出现过这个问题

显示全部楼层 · 发表于 2011-7-8 08:20:48

一：看下载的avast文件是不是损坏（到官网下载）二：下载官方卸载工具http://www.avast.com/zh-cn/uninstall-utility进入安全模式下运行卸载，再清理一下注册表应该可以解决

[其他] 安装avast错误日志，求助。