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[已解决] AVG的服务态度蛮好的

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Guanguancan
发表于 2007-8-26 15:42:41 | 显示全部楼层 |阅读模式
24日上报的样本全部在1天半之后回复,样本是样本区的。
以下是原文
第一封
Dear Sir/Madam,

Thank you for your email.

According to your e-mail, after analysis of the suspicous files, which you have sent us, we have found following results:

Already detected by AVG:
dh.exe  Trojan horse Downloader.Generic5.WMU
mh.exe  Trojan horse Downloader.Generic5.WNE
qst.exe  Virus identified Worm/Generic.DCC

These files are infected and their virus definitions will be available
in the next AVG Virus Database update :

qj.exe   Trojan Horse PSW.Onlinegame
qqhx.exe Trojan Horse PSW.Onlinegame
wd.exe   Trojan Horse PSW.Onlinegame
cs.exe   Trojan Horse PSW.Legendmir

To remove these files please update your AVG Anti-Virus, perform Complete Test and when this infection will be found, select Move To Vault option.

Thank you for your cooperation.

     Best regards,

     David Streichl
     AVG Technical Support

website: http://www.grisoft.com
mailto: technicalsupport@grisoft.com
----- Original Message -----
From: guanguancan <ggc3110855#21cn.com>
Sent: Friday, August 24, 2007 6:28:26 PM GMT+08:00
Subject: G#0702143534 - New Virus!

>This is new Virus!
第二封:
Dear Sir/Madam,

Thank you for your email.

According to your e-mail, the file winhost32.exe includes Trojan horse Generic6.WUH which has been added to our last AVG Virus Definitions update.

Please update your AVG by following steps:

- Open AVG Control Center -> Right click on Update Manager component -> select Update and update your AVG

- Open AVG Test Center -> expand Test Manager item -> double click on Complete Test to start scanning your computer

- When mentioned infection will be found, please select Move To Vault option to remove this infection.

Thank you for your cooperation.

     Best regards,

     David Streichl
     AVG Technical Support
55564265
头像被屏蔽
发表于 2007-8-26 16:44:20 | 显示全部楼层
不错,支持一下原创
taihuxian
发表于 2007-8-26 16:50:23 | 显示全部楼层
晕,原创?
tracydk
发表于 2007-8-26 17:15:22 | 显示全部楼层
AVG....我说过很多便了
梦影
发表于 2007-8-26 17:21:46 | 显示全部楼层
AVG这个软件不错..
tracydk
发表于 2007-8-26 17:25:49 | 显示全部楼层
顺便说一下,表上报的太多,要不它会不给给你回信的
Guanguancan
 楼主| 发表于 2007-8-26 22:31:24 | 显示全部楼层

回复 #6 tracydk 的帖子

谢谢指导!
The EQs
发表于 2007-8-26 22:37:02 | 显示全部楼层
偶上报给eset没有回复几次
欠妳緈諨
发表于 2007-8-26 22:40:36 | 显示全部楼层
其实有没有回复不重要,关键是更新了没有
woai_jolin
发表于 2007-8-26 22:41:14 | 显示全部楼层

回复 #9 欠你幸福 的帖子

就是就是
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