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[分享] 一次和BD客服的小对话

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liuhaotian0520
发表于 2012-3-2 21:51:28 | 显示全部楼层 |阅读模式
本帖最后由 liuhaotian0520 于 2012-3-2 21:51 编辑

Haotian Liu: Could you please tell me the update details of Bitdefender 15.0.37.1560
Operating System: Windows 7
License Key: ---------


You are now speaking with Amber of Customer Service.

Haotian Liu: Hello

Haotian Liu: Could you please tell me the update details of Bitdefender 15.0.37.1560

Amber: One moment please.

Haotian Liu: Okay. Take your time

Amber: Unfortunately our development department detains this kind of information, so I will escalate your request to them and you will receive more details on your email within 24 up to 48 hours.

Haotian Liu: Okay. thank you .

看来暂时在一天内我拿不到DETAILS了。只能看周幸了。

顺便再次问了下发白文件会怎样。

Haotian Liu: If someone sends some clean files to your Virus analysis E-mail oemsamples@bitdefender.com, will their e-mail address be blocked?

Amber: I don't think Bitdefender will block any email address even though you are sending clean files. Anyhow, you will receive also more information regarding this from my colleagues, so you can be sure.

Haotian Liu: Okay. Thank you .

Amber: You are most welcome.

当然大家最好还是确认了再上报~
红蛋蛋
发表于 2012-3-2 22:52:01 | 显示全部楼层
感谢分享
determinant
头像被屏蔽
发表于 2012-3-3 00:45:16 | 显示全部楼层
没文化  看不懂
liuhaotian0520
 楼主| 发表于 2012-3-3 06:39:11 | 显示全部楼层
红蛋蛋 发表于 2012-3-2 22:52
感谢分享

哇。红蛋蛋。总算看到你了。问个问题。BD中国买的激活码能和上次活动的BDIS一年7位码叠加吗?
红蛋蛋
发表于 2012-3-5 10:06:05 | 显示全部楼层
liuhaotian0520 发表于 2012-3-3 06:39
哇。红蛋蛋。总算看到你了。问个问题。BD中国买的激活码能和上次活动的BDIS一年7位码叠加吗?

BD的激活码可以叠加的
liuhaotian0520
 楼主| 发表于 2012-3-10 13:18:44 | 显示全部楼层
红蛋蛋 发表于 2012-3-5 10:06
BD的激活码可以叠加的

谢谢解答
qiuhuangsishi
发表于 2012-3-10 17:44:04 | 显示全部楼层
Haotian Liu: Could you please tell me the update details of Bitdefender 15.0.37.1560
(你可以告诉我Bitdefender 15.0.37.1560的详细升级信息吗?)
Operating System: Windows 7
(操作系统:Windows 7)
License Key: ---------
(许可密钥:)


You are now speaking with Amber of Customer Service.
(你现在和客服Amber说话)

Haotian Liu: Hello
(你好)

Haotian Liu: Could you please tell me the update details of Bitdefender 15.0.37.1560
(你可以告诉我Bitdefender 15.0.37.1560的详细升级信息吗?)

Amber: One moment please.
(请等一下)

Haotian Liu: Okay. Take your time
(好的,不着急)

Amber: Unfortunately our development department detains this kind of information, so I will escalate your request to them and you will receive more details on your

email within 24 up to 48 hours.
(不幸的是我们的开发部门扣留了这方面的信息,因此我将会逐级传达你的请求给他们,你将在24至48小时内收到有详细信息的邮件)

Haotian Liu: Okay. thank you .
(好的,谢谢)

看来暂时在一天内我拿不到DETAILS了。只能看周幸了。

顺便再次问了下发白文件会怎样。

Haotian Liu: If someone sends some clean files to your Virus analysis E-mail oemsamples@bitdefender.com, will their e-mail address be blocked?
(如果有人发送了无毒的文件给你们的病毒分析邮箱,他们的邮箱地址将会被封锁吗?)

Amber: I don't think Bitdefender will block any email address even though you are sending clean files. Anyhow, you will receive also more information regarding this

from my colleagues, so you can be sure.
(我不认为BitDefender将会封锁任何邮件地址,即使你发送了无病毒的文件。无论如何,你将会收到关于这方面更多的信息)

Haotian Liu: Okay. Thank you .
(好的,谢谢)

Amber: You are most welcome.
(不客气)
迷惘的执著
发表于 2012-3-10 20:38:08 | 显示全部楼层
qiuhuangsishi 发表于 2012-3-10 17:44
Haotian Liu: Could you please tell me the update details of Bitdefender 15.0.37.1560
(你可以告诉我B ...

强大的翻译
qiuhuangsishi
发表于 2012-3-11 00:31:09 | 显示全部楼层
迷惘的执著 发表于 2012-3-10 20:38
强大的翻译

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