http://bbs.2dai.com/thread-613540-1-1.html
解决VsTskMgr.exe占CPU将近100%的Hotfix
我的机器刚才又出现VsTskMgr.exe占CPU将近100%的情况,到McAfee的网站查询,发现了这个hotfix,它并没有被包含在8.5i的patch 1里面,附件就是这个Hotfix,希望对大家有用.
注意:Hotfix和Patch不同,并不是发给所有用户使用的,而是由技术支持人员发给某一类用户解决某一单独问题的,并且不保证完全通过QA.如果不放心使用,请等待Patch2
下面是下载地址和内容描述,请注意红色字体部分:
https://knowledge.mcafee.com/article/789/612309_f.SAL_Public.html
VsTskMgr.exe and McShield.exe cause high CPU usage during DAT Update
Environment
McAfee VirusScan Enterprise 8.5i
Microsoft Windows
Problem
The following processes use up to 98% CPU (this generally lasts 4-8 minutes) during a local or ePO-managed AutoUpdate session:
vstskmgr.exe
mcshield.exe
Microsoft Outlook can also spike the CPU utilization in excess of one minute.
Change or Cause
The McTaskManager service (vstskmgr.exe) is notified when virus definition (DAT) files are replaced. Vstskmgr.exe then notifies all scanner components to reload the DATs. The issue occurs when vstskmgr.exe receives multiple notifications that the DATs have been replaced, and attempts to reload the DATs for each scanner.
Solution
This issue has been resolved with HotFix 320829, which is attached to this article.
IMPORTANT: This HotFix is not included in VSE8.5i Patch 1. The HotFix should be installed post installation of Patch 1.
NOTE: After the HotFix is applied allow up to 15 second after a DAT update before verifying the DAT information has been populated throughout the product.
For example, in About VirusScan Enterprise screen, an older DAT created on: date may be displayed for up to 15 seconds after an update .
This issue will be resolved in McAfee VirusScan Enterprise 8.5i (VSE8.5i) Patch 2. A release date cannot be given for this Patch at this time as it is currently on limited release for evaluation. This article will be updated once Patch 2 is released.
This is documented in the VSE8.5i Patch 2 README.TXT under RESOLVED ISSUES for Item 1.
1. ISSUE:
When an AutoUpdate task copies new DAT files
into the engine folder, VirusScan services and
Microsoft Outlook can spike CPU utilization in
excess of one minute.
RESOLUTION:
The McTaskManager service has been enhanced so
that it no longer issues multiple reload
notifications to the scanners after a DAT
update.
NOTE:
Users who saw a smaller spike after the original
fix (HF320829) should see more improvement with
this fix.s
Related Information
613195 - INTERNAL - Release Notes for VirusScan Enterprise 8.5i Patch 2 (README.TXT)
To verify your DAT version:
From the system tray - right-click the VirusScan Enterprise icon.
Select About VirusScan Enterprise.
See related article due to an issue following the install of this HotFix 320829
612647 - DAT Created On date mismatch between Agent and VirusScan Enterprise About views
Attachments
VSE85HF320829.Zip |