升级安装时无法安装，一直要求重启后再安装怎么办呀

1060209666

lbb9432 发表于 2013-3-23 13:09
http://download.eset.com/special/ESETUninstaller.exe   用这个试试

我以前已经卸载了ESET，还用这个工具貌似没有什么用处了

1060209666

lbb9432 发表于 2013-3-23 13:09
http://download.eset.com/special/ESETUninstaller.exe   用这个试试

下面是生成的日志


>>>>>>>>>>>>>>>>>>>>>>> BEGIN >>>>>>>>>>>>>>>>>>>>>>>
[03/23/13  09:13:52]        F:\TDDOWNLOAD\ESET_Unstal_Win7_08.exe 4.0.14.0
[03/23/13  09:13:52]        Input arguments:
[03/23/13  09:13:56]        Online (PC booted from fixed disk) mode detected.

[03/23/13  09:13:56]        WARNING! This tool uninstalls AV product in non-standard way. Your PC can be harmed seriously, please back up Your data.
Please keep in mind that as soon as this application is finished your network connection can be down and you will have to restart your PC.
Are you really sure to continue? (y/n): y


[03/23/13  09:14:00]        Scanning available operating systems ...

[03/23/13  09:14:00]        Available operating systems, which AV product can be removed from:

[03/23/13  09:14:00]        [1]
[03/23/13  09:14:00]        Product Name: Windows 7 Ultimate
[03/23/13  09:14:00]        Current Version: 6.1.1.7601.WinNT.x86
[03/23/13  09:14:00]        Volume: C:\
[03/23/13  09:14:00]        System Root: C:\Windows
[03/23/13  09:14:00]        Program Files: C:\Program Files
[03/23/13  09:14:00]        Common application data folder: C:\ProgramData
[03/23/13  09:14:00]        Common programs folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[03/23/13  09:14:00]        Device path folder: C:\Windows\inf;d:\Program Files\SAMSUNG\USB Drivers\01_Simmental;d:\Program Files\SAMSUNG\USB Drivers\02_Siberian;d:\Program Files\SAMSUNG\USB Drivers\03_Swallowtail;d:\Program Files\SAMSUNG\USB Drivers\04_semseyite;d:\Program Files\SAMSUNG\USB Drivers\05_Sloan;d:\Program Files\SAMSUNG\USB Drivers\06_Spencer;d:\Program Files\SAMSUNG\USB Drivers\07_Schorl;d:\Program Files\SAMSUNG\USB Drivers\08_EMPChipset;d:\Program Files\SAMSUNG\USB Drivers\09_Hsp;d:\Program Files\SAMSUNG\USB Drivers\11_HSP_Plus_Default;d:\Program Files\SAMSUNG\USB Drivers\16_Shrewsbury;d:\Program Files\SAMSUNG\USB Drivers\17_EMP_Chipset2;d:\Program Files\SAMSUNG\USB Drivers\18_Zinia_Serial_Driver;d:\Program Files\SAMSUNG\USB Drivers\19_VIA_driver;d:\Program Files\SAMSUNG\USB Drivers\20_NXP_Driver;d:\Program Files\SAMSUNG\USB Drivers\21_Searsburg;d:\Program Files\SAMSUNG\USB Drivers\22_WiBro_WiMAX;d:\Program Files\SAMSUNG\USB Drivers\24_flashusbdriver;d:\Program Files\SAMSUNG\USB Drivers\25_escape
[03/23/13  09:14:00]        Drives mapping:
[03/23/13  09:14:00]        Current Letter: C        Native Letter: C
[03/23/13  09:14:00]        Current Letter: D        Native Letter: D
[03/23/13  09:14:00]        Current Letter: E        Native Letter: E
[03/23/13  09:14:00]        Current Letter: F        Native Letter: F

[03/23/13  09:14:00]        Scanning installed AV products ...

[03/23/13  09:14:00]        Installed AV products:
[03/23/13  09:14:00]                1. ESS/EAV/EMSX
[03/23/13  09:14:00]                2. NODv2

[03/23/13  09:14:00]        Enter sequence number of AV product to uninstall and press ENTER (hint: to abort press 'q'): 1

[03/23/13  09:14:19]        Are you sure to uninstall ESS/EAV/EMSX from this OS? (y/n): y


[03/23/13  09:14:23]        Product uninstallation: ESS/EAV/EMSX

[03/23/13  09:14:23]        Uninstallation in progress, please wait ...

[03/23/13  09:14:23]        Current control set ...   ControlSet001

[03/23/13  09:14:23]        Eset services and devices ...
[03/23/13  09:14:23]        Services: deleted device: LEGACY_EHDRV
[03/23/13  09:14:23]        Services: deleted device: LEGACY_EPFW
[03/23/13  09:14:23]        Services: deleted device: LEGACY_EPFWWFP

[03/23/13  09:14:23]        WSC: ESS/EAV unregistered of WSC

[03/23/13  09:14:23]        WSC: ESS/EAV (WMI) unregistered of WSC


[03/23/13  09:14:23]        ShellEx: deleted: Classes\*\shellex\ContextMenuHandlers\ESET Smart Security - Context Menu Shell Extension
[03/23/13  09:14:23]        ShellEx: deleted: Classes\Drive\shellex\ContextMenuHandlers\ESET Smart Security - Context Menu Shell Extension
[03/23/13  09:14:23]        ShellEx: deleted: Classes\Drives\shellex\ContextMenuHandlers\ESET Smart Security - Context Menu Shell Extension
[03/23/13  09:14:23]        ShellEx: deleted: Classes\Folder\shellex\ContextMenuHandlers\ESET Smart Security - Context Menu Shell Extension
[03/23/13  09:14:23]        ShellEx: deleted: Classes\CLSID\{B089FE88-FB52-11D3-BDF1-0050DA34150D}
[03/23/13  09:14:23]        ShellEx: deleted value in: Microsoft\Windows\CurrentVersion\Shell Extensions\Approved ...
[03/23/13  09:14:23]        deleted: {B089FE88-FB52-11D3-BDF1-0050DA34150D}

[03/23/13  09:14:23]        ESET Product: deleted: ESET\ESET Security
[03/23/13  09:14:23]        ESET Product: deleted: ESET\Setup

[03/23/13  09:14:24]        Dmon: deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49}

[03/23/13  09:14:24]        Email plugins: deleted value in: Mozilla\Thunderbird\Extensions ...
[03/23/13  09:14:24]        deleted: eplgTb@eset.com

[03/23/13  09:14:24]        Uninstallation ESS/EAV/EMSX finished successfully.


[03/23/13  09:14:24]        Installed AV products:
[03/23/13  09:14:24]                1. NODv2

[03/23/13  09:14:24]        Enter sequence number of AV product to uninstall and press ENTER (hint: to abort press 'q'): 1

[03/23/13  09:14:41]        Are you sure to uninstall NODv2 from this OS? (y/n): y


[03/23/13  09:14:43]        Product uninstallation: NODv2

[03/23/13  09:14:43]        Uninstallation in progress, please wait ...

[03/23/13  09:14:43]        Current control set ...   ControlSet001

[03/23/13  09:14:43]        WSC: NODv2 unregistered of WSC


[03/23/13  09:14:44]        Uninstallation NODv2 finished successfully.


[03/23/13  09:14:44]        Log file location: "F:\TDDOWNLOAD\~ESETUninstaller.log"

[03/23/13  09:14:44]        Uninstallation finished successfully, please restart your PC now.

[03/23/13  09:14:44]        Press any key to exit ...
>>>>>>>>>>>>>>>>>>>>>>>> END >>>>>>>>>>>>>>>>>>>>>>>>


>>>>>>>>>>>>>>>>>>>>>>> BEGIN >>>>>>>>>>>>>>>>>>>>>>>
[03/23/13  10:27:00]        F:\TDDOWNLOAD\ESET_Unstal_Win7_08.exe 4.0.14.0
[03/23/13  10:27:00]        Input arguments:
[03/23/13  10:27:02]        Online (PC booted from fixed disk) mode detected.

[03/23/13  10:27:02]        ERROR! PC is running in normal boot, please run safe boot or boot live CD/DVD/USB.
[03/23/13  10:27:02]        Press any key to exit ...
>>>>>>>>>>>>>>>>>>>>>>>> END >>>>>>>>>>>>>>>>>>>>>>>>


>>>>>>>>>>>>>>>>>>>>>>> BEGIN >>>>>>>>>>>>>>>>>>>>>>>
[03/24/13  12:04:05]        F:\TDDOWNLOAD\ESETUninstaller.exe 6.0.3.0
[03/24/13  12:04:05]        Input arguments:
[03/24/13  12:04:19]        Online (PC booted from fixed disk) mode detected.

[03/24/13  12:04:19]        WARNING! This tool uninstalls AV product in non-standard way. Your PC can be harmed seriously, please back up Your data.
Please keep in mind that as soon as this application is finished your network connection can be down and you will have to restart your PC.
Are you really sure to continue? (y/n): y


[03/24/13  12:04:53]        Scanning available operating systems ...

[03/24/13  12:04:53]        Available operating systems, which AV product can be removed from:

[03/24/13  12:04:53]        [1]
[03/24/13  12:04:53]        Product Name: Windows 7 Ultimate
[03/24/13  12:04:53]        Current Version: 6.1.1.7601.WinNT.x86
[03/24/13  12:04:53]        Volume: C:\
[03/24/13  12:04:53]        System Root: C:\Windows
[03/24/13  12:04:53]        Program Files: C:\Program Files
[03/24/13  12:04:53]        Program Files (x86):
[03/24/13  12:04:53]        Common files: C:\Program Files\Common Files
[03/24/13  12:04:53]        Common files (x86):
[03/24/13  12:04:53]        Common application data folder: C:\ProgramData
[03/24/13  12:04:53]        Common programs folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[03/24/13  12:04:53]        Device path folder: C:\Windows\inf;d:\Program Files\SAMSUNG\USB Drivers\01_Simmental;d:\Program Files\SAMSUNG\USB Drivers\02_Siberian;d:\Program Files\SAMSUNG\USB Drivers\03_Swallowtail;d:\Program Files\SAMSUNG\USB Drivers\04_semseyite;d:\Program Files\SAMSUNG\USB Drivers\05_Sloan;d:\Program Files\SAMSUNG\USB Drivers\06_Spencer;d:\Program Files\SAMSUNG\USB Drivers\07_Schorl;d:\Program Files\SAMSUNG\USB Drivers\08_EMPChipset;d:\Program Files\SAMSUNG\USB Drivers\09_Hsp;d:\Program Files\SAMSUNG\USB Drivers\11_HSP_Plus_Default;d:\Program Files\SAMSUNG\USB Drivers\16_Shrewsbury;d:\Program Files\SAMSUNG\USB Drivers\17_EMP_Chipset2;d:\Program Files\SAMSUNG\USB Drivers\18_Zinia_Serial_Driver;d:\Program Files\SAMSUNG\USB Drivers\19_VIA_driver;d:\Program Files\SAMSUNG\USB Drivers\20_NXP_Driver;d:\Program Files\SAMSUNG\USB Drivers\21_Searsburg;d:\Program Files\SAMSUNG\USB Drivers\22_WiBro_WiMAX;d:\Program Files\SAMSUNG\USB Drivers\24_flashusbdriver;d:\Program Files\SAMSUNG\USB Drivers\25_escape
[03/24/13  12:04:53]        Drives mapping:
[03/24/13  12:04:53]        Current Letter: C        Native Letter: C
[03/24/13  12:04:53]        Current Letter: D        Native Letter: D
[03/24/13  12:04:53]        Current Letter: E        Native Letter: E
[03/24/13  12:04:53]        Current Letter: F        Native Letter: F

[03/24/13  12:04:53]        Building cache: COM: AppID -> DllName ...
[03/24/13  12:04:54]        Building cache: COM: Category -> ReferenceCounter ...
[03/24/13  12:04:55]        Scanning installed AV products ...

[03/24/13  12:05:06]        Installed AV products:
[03/24/13  12:05:06]                1. ESS/EAV/EMSX
[03/24/13  12:05:06]                2. NODv2

[03/24/13  12:05:06]        Enter sequence number of AV product to uninstall and press ENTER (hint: to abort press 'q'): 1

[03/24/13  12:05:23]        ERROR! PC is running in normal boot, to uninstall AV product ESS/EAV/EMSX please run safe boot or boot live CD/DVD/USB.


[03/24/13  12:05:23]        Installed AV products:
[03/24/13  12:05:23]                1. NODv2

[03/24/13  12:05:23]        Enter sequence number of AV product to uninstall and press ENTER (hint: to abort press 'q'): 1

[03/24/13  12:05:28]        ERROR! PC is running in normal boot, to uninstall AV product NODv2 please run safe boot or boot live CD/DVD/USB.


[03/24/13  12:05:28]        Log file location: "F:\TDDOWNLOAD\~ESETUninstaller.log"

[03/24/13  12:05:28]        ERROR(s) occured in uninstallation process, please check the log!

[03/24/13  12:05:28]        Press any key to exit ...
>>>>>>>>>>>>>>>>>>>>>>>> END >>>>>>>>>>>>>>>>>>>>>>>>

lbb9432

1060209666 发表于 2013-3-24 12:07
下面是生成的日志

粗略一看好像是要求安全模式运行此工具 卸载

1060209666

lbb9432 发表于 2013-3-24 12:14
粗略一看好像是要求安全模式运行此工具 卸载

曾经安全模式运行后再重启安装时还是说上次卸载后未重启，看来只有下次重装系统时再换回ESET了，不过版主有可能的话还是通知一下大家下次卸载的时候注意一下吧