本帖最后由 ywsuda 于 2013-10-11 14:12 编辑
Dear Norton Community,
We have completed testing our latest update of Norton 21.1.0.18, and are ready to release the patches for English customers. To download the update, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; see the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.
To verify you have the update, launch the Main User Interface, click on Support, and select About.
nis21.png
Please Note: The patch is currently available to ENGLISH users ONLY, and is being released in a phased manner. We will be releasing the patches in other regions soon.
The FAQ below tries to answer some common questions:
1. What is the version number for this patch?
The version number is 21.1.0.18.
Please note that all Norton customers running version 21.x with a valid subscription will receive this update for free. Not using the new Norton products? See if you qualify for a FREE update to the newest version by visiting the Norton Update Center. This update is not currently available via the Norton Update Center; it is only available via LiveUpdate.
2. When will I receive the patch?
As is standard practice, we are deploying the patch in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry, as well as this forum, for any problems or issues. Once we have confirmed the effectiveness of the patch, we will make it available to all customers. We will post an update on the Norton Community Forums when we make the patch available to all customers.
3. How can I manually install these patches?
All customers will receive the patch once we have confirmed its effectiveness. However, if you did not receive the 21.1 update and wish to apply the patch immediately, please contact Tony_Weiss requesting the patch. Be sure to use "Update 21.1 patch request - NIS or NAV or N360s or N360p" as your subject. Expect a reply within 24 hours.
4. I see the engine for this version on my system, but my product hasn't updated. What's wrong?
Nothing is wrong; that's how our updates are distributed for the phased approach. The update comes in 2 parts, and most people will get the engine. Both parts together will get your product updated.
5. What are the changes in this release?
Below are the changes and issues that are fixed in Norton 21.1.0.18:
- Resolved the lost Internet connection when installing Norton on Windows 8 [link]
- Fixed issue where a New Folder is created in outlook whenever outlook is opened with Norton Anti-Spam enabled [link]
- Resolved the error seen when trying to open Support page through NAV Main UI [link]
谷歌翻译
亲爱的诺顿社区，
我们已经完成了测试我们的诺顿21.1.0.18最新更新，并准备发布的补丁英语客户。要下载更新，只需运行LiveUpdate 。正如我们以前的更新，这个版本被释放分阶段有关详细信息，请参阅下面的常见问题。重新启动将需要支持Windows XP和Vista的客户，但是没有重新启动，将需要Windows 7或Windows 8客户。
要验证您有更新，启动主用户界面，点击支持，并选择“关于” 。
请注意：本补丁目前只提供英语用户，并正在分阶段公布。我们将很快在其他地区释放的补丁。
下面的常见问题，试图回答一些常见问题：
1。这个补丁的版本号是什么？
版本号为21.1.0.18 。
请注意，所有的Norton运行21.x版本，有效认购的客户将收到此免费更新。不使用新的诺顿产品吗？看看你是否有资格通过访问诺顿更新中心免费更新到最新版本。目前不提供此更新是通过诺顿更新中心，它是唯一可通过LiveUpdate 。
2。我什么时候会收到的补丁？
是标准的做法，我们正在分阶段部署补丁。我们已经发布了补丁客户任意挑选，然后将监控我们的遥测，以及本次论坛上，任何问题或问题。一旦我们确认了补丁的有效性，我们将提供给所有的客户。我们将发布一个更新的诺顿社区论坛上，当我们做的补丁提供给所有客户。
3。我怎样才能手动安装这些补丁？
所有客户将接收到的补丁，一旦我们已经证实了其有效性。但是，如果你没有收到21.1的更新，并希望立即申请补丁，请联系Tony_Weiss要求的补丁。请务必使用“更新21.1补丁请求 - NIS或NAV或N360s N360p的的”你的主题。期待一个24小时内答复。
4 。我看到了引擎，此版本在我的系统上，但我的产品还没有更新。发生了什么？
没有什么是错的，这就是我们的更新分发分阶段的办法。更新2部分，大多数人将得到发动机。两个部分组合在一起，将让你的产品更新。
5 。在此版本中有哪些变化？
下面是诺顿21.1.0.18的变化和修复的问题：
- 解决了失去的互联网连接时，在Windows 8上安装Norton [链接]
- 固定的问题，只要在Outlook中创建一个新的文件夹被打开后市诺顿防垃圾邮件功能[链接]
- 已解决看到的错误，当试图打开支持页面通过nav主界面[链接]
http://community.norton.com/t5/N ... Norton/td-p/1034147
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发表于 2013-10-11 14:00:34
发表于 2013-10-11 15:35:19
楼主
