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[求助] 英文版360可以反复更新并重启!

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titan82
发表于 2007-12-24 17:15:22 | 显示全部楼层 |阅读模式
刚安装了英文版的360,升级到23号数据后。有点了升级,结果有提示有升级,完成后又要重启。
如果再试一下还是这样,不知道是电话激活问题还是norton本身升级问题!!谢谢!!
titan82
 楼主| 发表于 2007-12-24 21:22:50 | 显示全部楼层
在上个图,这事用support功能检查到的!修复不了!看联系support后有什么结果了!

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titan82
 楼主| 发表于 2007-12-24 22:16:18 | 显示全部楼层
回邮件挺快的!但看了之后感觉什么也没有说!!
Hi Min,

Thank you for contacting Symantec Online Technical Support.

I understand from your email that you wish to know whether your have run LiveUpdate successfully.

Min, I understand your concern regarding this issue. Please note that LiveUpdate will successfully installed if it does not show any error. Also I request you to check all the Norton 360 program feature whether it shows green in color. If all the Norton 360 feature shows green in color then Norton 360 program works fine.

To check whether LiveUpdate ran successfully, please check latest virus definition date. To do this, refer our online document provided below :

Title: 'Confirming the latest virus definition date for Norton 360'
Document ID: 2006091408411975
Web URL:
http://service1.symantec.com/Sup ... id/2006091408411975

As one of our esteemed customer, your satisfaction is our primary concern. Please let us know if this issue has been resolved completely. If it still persists, we are always here to assist you. While replying to this message, please do not change the subject.
titan82
 楼主| 发表于 2007-12-25 14:37:40 | 显示全部楼层
折腾了半边,人家给我的结果“可能与Symantec服务器不稳定有关,如果您的Norton360显示状态正常,就不会影响Norton360的正常运行,请您放心使用。”   
我晕~~~~
piratk
头像被屏蔽
发表于 2007-12-25 16:53:48 | 显示全部楼层
自己慢慢实验往往是伴随着痛苦与快乐的……
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