公司同事的电脑win7X64系统，偶尔打开软件时会蓝屏，我虽然用windbg、BlueScreenView看了一下日志，但还是不知道具体问题出在哪里，大佬指导一下吧！！！
蓝屏详细信息：
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
APC_INDEX_MISMATCH
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000001 (0xfffff8000432ed06, 0x0000000000000000, 0x000000000000ffff,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff800040e6ca0 base at 0xfffff80004053000 DateStamp
0x5d010ddc
windbg看的：
Loading Dump File [D:\新建文件夹\072619-7831-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.24499.amd64fre.win7sp1_ldr.190612-0600
Machine Name:
Kernel base = 0xfffff800`04053000 PsLoadedModuleList = 0xfffff800`0428cc90
Debug session time: Fri Jul 26 16:24:29.053 2019 (UTC + 8:00)
System Uptime: 0 days 8:00:17.286
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
.......
************* Symbol Loading Error Summary **************
Module name Error
ntoskrnl The system cannot find the file specified
You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
You should also verify that your symbol search path (.sympath) is correct.
Unable to add extension DLL: kdexts
Unable to add extension DLL: kext
Unable to add extension DLL: exts
The call to LoadLibrary(ext) failed, Win32 error 0n2
"系统找不到指定的文件。"
Please check your debugger configuration and/or network access.
The call to LoadLibrary(ext) failed, Win32 error 0n2
"系统找不到指定的文件。"
Please check your debugger configuration and/or network access.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Bugcheck code 00000001
Arguments fffff800`0432ed06 00000000`00000000 00000000`0000ffff 00000000`00000000
# RetAddr : Args to Child : Call Site
00 fffff800`040e9d5b : 00000000`00000001 fffff800`0432ed06 00000000`00000000 00000000`0000ffff : nt+0x93ca0
01 00000000`00000001 : fffff800`0432ed06 00000000`00000000 00000000`0000ffff 00000000`00000000 : nt+0x96d5b
02 fffff800`0432ed06 : 00000000`00000000 00000000`0000ffff 00000000`00000000 00000000`00001605 : 0x1
03 00000000`00000000 : 00000000`0000ffff 00000000`00000000 00000000`00001605 00000000`00000000 : nt+0x2dbd06
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发表于 2019-7-29 15:52:09
楼主