本帖最后由 InnoriaAlter 于 2020-2-29 00:30 编辑
增加：集中讨论和解决状况跟进：https://forum.eset.com/topic/224 ... ing-non-functional/
现在的状况是5版的问题也修复了，相关的修复工具链接可以进入集中讨论帖查看。
还有来源网址也有相关版本的解决方法...（修复工具与教程在9楼，查看可以点击“只看楼主”）
来源：https://support.eset.com/en/aler ... ducts-startup-issue（翻译在原文下面...）
原文：
We would like to inform you that we’ve identified an issue in older versions of the product of our Windows business products, specifically ESET Endpoint Antivirus / ESET Endpoint Security v5 (older than 5.0.2271) and ESET Endpoint Antivirus/ESET Endpoint Security/ESET File Security for Windows v6.5 (all 6.5.x versions).
This issue DOES NOT affect the latest versions of our products including the latest ESET Endpoint Antivirus / ESET Endpoint Security – 6.6.2089 and ESET File Security for Windows 7.1.12018 and customers using the latest versions are not affected in any way. This issue relevant to the impacted versions are listed and described below.
ESET has identified that our kernel has a problem with verification of the timestamp of an already expired certificate (expired by 7th Feb 2020). This method fails and our modules in older, legacy versions, and are declared as untrusted and therefore are not loaded. This mechanism ensures that no untrusted library is loaded.
In result, the affected versions fail to load modules (Firewall, HIPS, Updated, Device Control, Web and Email protection) and is not functional, therefore the protection is not functional.
Newest versions of our products are NOT affected.
Symptoms:
For versions older than 5.0.2271.x symptoms are:
- Failed loading of modules for v5 family
- GUI of the main window is in English and logo shows ESET Smart Security 5 instead of Endpoint Security
For versions 6.5.x symptoms are:
- Product reports antiphishing as disabled
- Product reports that it is not activated
- Product’s advanced settings have features missing
If they’re managed by our ESET Remote Administrator or ESET Security Management Center, they will fall back to the respective parametric group and report an alert as not being activated and the antiphishing module as not functional.
In cases where libraries have loaded, SelfDefense protects the EKRN process and makes uninstallation impossible.
There’s no automatic solution at the moment and ESET is working on preparing such for most of the versions, when possible. We strongly recommend upgrading the v5 endpoints to the latest version v5.0.2271.x which is not affected if possible. For v6.5 family, we strongly suggest upgrading to the latest version of Endpoint Antivirus/ESET Endpoint Security v7.2 or ESET File Security for Windows 7.1
Affected builds:
ESET Endpoint Antivirus and ESET Endpoint Security for Windows, versions from 5.0.2126.0 to 5.0.2272.7
The latest available build of Endpoint Antivirus/ESET Endpoint Security v5.0.2271.0 is not affected ESET Endpoint Antivirus, ESET Endpoint Security and ESET File Security for Windows, versions 6.5.x
The latest version of ESET Endpoint Antivirus & ESET Endpoint Security 6.6.2089.x and 7.2.2055.x are not affected, and neither the latest version 7.1.12018.x of ESET File Security for Windows.
If you’re having any concerns or questions – or are unable to upgrade to the latest versions - do not hesitate to contact ESET support in your location.
机翻： 谨在此通知您，我们已经在Windows商业产品的较旧版本中发现了一个问题，特别是ESET Endpoint Antivirus / ESET Endpoint Security v5（低于5.0.2271）和 ESET Endpoint Antivirus / ESET Endpoint Security / ESET File Security for Windows v6.5（所有6.5.x版本）。
此问题不会影响我们产品的最新版本，包括最新的ESET Endpoint Antivirus / ESET Endpoint Security – 6.6.2089和ESET File Security for Windows 7.1.12018，并且使用最新版本的客户也不会受到任何影响。与受影响的版本有关的此问题在下面列出并描述。
ESET已确定我们的内核存在对已过期证书（到2020年2月7 日过期）的时间戳进行验证的问题。此方法失败，并且我们的模块在较旧的旧版本中被声明为不受信任，因此不会被加载。这种机制可确保不会加载任何不受信任的库。结果是受影响的版本无法加载模块（防火墙，HIPS，已更新，设备控制，Web和电子邮件保护）并且不起作用，因此保护不起作用。 我们产品的最新版本不受影响。
症状：
对于5.0.2271.x之前的版本，症状是：
-v5系列的模块加载失败
-主窗口的GUI为英文，徽标显示ESET Smart Security 5而不是Endpoint Security
对于6.5.x版本，症状是：
-产品报告将反网络钓鱼功能禁用
-产品报告未将其激活
-产品的高级设置缺少功能 如果它们是由我们的ESET Remote Administrator或ESET安全管理中心管理的，它们将退回到各自的参数组，并报告警报未激活而防网络钓鱼模块未运行。
在已加载库的情况下，自我保护可保护EKRN进程并使其无法卸载。
解决方法：目前尚无自动解决方案，ESET会尽可能为大多数版本进行准备。强烈建议将v5端点升级到最新版本v5.0.2271.x，如果可能的话不会受到影响。对于v6.5系列，我们强烈建议升级到最新版本的Endpoint Antivirus / ESET Endpoint Security v7.2或ESET File Security for Windows 7.1 。
受影响的版本： 适用于Windows的ESET Endpoint Antivirus和ESET Endpoint Security，版本从5.0.2126.0到5.0.2272.7
，最新可用的Endpoint Antivirus / ESET Endpoint Security v5.0.2271.0版本不受影响。
ESET Endpoint Antivirus，ESET Endpoint Security和ESET File Security for Windows 6.5.x版本，最新版本的ESET Endpoint Antivirus和ESET Endpoint Security 6.6.2089.x和7.2.2055.x均不受影响，最新版本的ESET File Security for Windows 7.1.12018.x均不受影响。 如果您有任何疑问，或者无法升级到最新版本，请随时与您所在地的ESET支持联系。
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发表于 2020-2-10 11:05:52
楼主
不过用5以下的（例如4版本），就难说了。。
没有，不过有方法能“偷偷用”..
