MSE安装部成功帮忙分析下？

传说中的神话

之前安装的VSE，准备装mse,报错这个是报错日志，13/10/2020 20:01:52.732 [5880] [BootStrapperMain] Verifying process sign of C:\hctefFLr_McAfee_Endpoint_Security_10.7.0.926.6_Standalone_Client_Install\setupEP.exe
13/10/2020 20:01:52.810 [5880] [BootStrapperMain] Trust Verification Success!
13/10/2020 20:01:52.810 [5880] [BootStrapperMain] Starting Mcafee Endpoint Security installer
13/10/2020 20:01:52.810 [5880] [BootStrapperMain] Locale ID obtained is 2052
13/10/2020 20:01:52.857 [9664] [BootStrapperMain] [Pre-requisite]; Deploying XML services
13/10/2020 20:01:52.857 [9664] [BootStrapperMain] System already has MSXML 6 installed
13/10/2020 20:01:52.857 [9664] [BootStrapperMain] [Pre-requisite]; Deploying XML services completed
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] Can't obtain ProductName and ProductVersion from resources 1813
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] McAfee Endpoint Security's running build:926.6
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] [INFO]: UpgradeID retrieved is {74B710CF-552E-47D1-8CBF-D0AC2DA67B06}
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] [INFO]: UpgradeID retrieved is {B2ABA365-ABA2-4E4F-8FE3-7C216A033359}
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] [INFO]: UpgradeID retrieved is {858BFBEC-CE4F-4C5A-AD02-F88B7A3F670C}
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] [INFO]: UpgradeID retrieved is {E68F630E-837B-4CAF-83F8-3285701D451C}
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] Adaptive Threat Protection dependent on command line switch tp
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] [INFO]: UpgradeID retrieved is {A1460C1B-0603-4AB7-84F0-37F06AB91F6D}
13/10/2020 20:01:53.372 [9664] [BootStrapperMain] Module configurations parsed
13/10/2020 20:01:53.372 [5880] [BootStrapperMain]

13/10/2020 20:01:53.372 [5880] [BootStrapperMain] Looking for pre install applications...
13/10/2020 20:01:53.372 [5880] [BootStrapperMain] Completed pre install applications look up.
13/10/2020 20:01:53.388 [5880] [BootStrapperMain] Couldn't obtain information on related products for 'Common'
13/10/2020 20:01:53.388 [5880] [BootStrapperMain] Modules count retrieved
13/10/2020 20:01:53.388 [5880] [BootStrapperMain] Mode : GUI
13/10/2020 20:01:53.388 [9636] [BootStrapperMain] InstallDeliverablesThread: Before IsGUIInstall. Value of 'bladeInstaller.m_bIsProgressRequired': false
13/10/2020 20:01:53.388 [9636] [BootStrapperMain] InstallDeliverablesThread: IsGUIInstall evaluated to 'true'
13/10/2020 20:01:53.388 [9636] [BootStrapperMain] Setting 'bladeInstaller.m_bIsProgressRequired' to 'true'
13/10/2020 20:01:53.388 [9636] [BootStrapperMain] InstallDeliverablesThread: After IsGUIInstall. Value of 'bladeInstaller.m_bIsProgressRequired': true
13/10/2020 20:01:53.388 [9636] [BootStrapperMain] InstallDeliverablesThread: Waiting for InitDialog event
13/10/2020 20:01:59.930 [7652] [BootStrapperMain] Detecting Conflicting products
13/10/2020 20:02:00.879 [7652] [BootStrapperMain] C:\ProgramData\McAfeeTmpInstall_Common_Conflict\uninst.exe -D uninst.ini -S -L -A -G  0900
13/10/2020 20:02:01.796 [7652] [BootStrapperMain] process return code : 1
13/10/2020 20:02:01.796 [7652] [BootStrapperMain] C:\ProgramData\McAfeeTmpInstall_Common_Conflict\uninstX64.exe -D uninst.ini -S -L -A -G  0900
13/10/2020 20:02:02.992 [7652] [BootStrapperMain] process return code : 1
13/10/2020 20:02:45.959 [9636] [BootStrapperMain] Started installing Dependencies
13/10/2020 20:02:45.965 [9636] [BootStrapperMain] Installing Common 2000.4
13/10/2020 20:02:46.894 [9636] [BootStrapperMain] C:\ProgramData\McAfeeTmpInstall_Common\setupCC.exe /qn INSTALLDIR="C:\Program Files\McAfee\Endpoint Security" /ignore /norestart
13/10/2020 20:06:22.721 [9636] [BootStrapperMain] Install failed return code : 1603
13/10/2020 20:06:22.819 [9636] [BootStrapperMain] [ERROR]: Dependency Installation Failed. Dependency :Common
13/10/2020 20:06:22.819 [9636] [BootStrapperMain] Modules Installation Failed
13/10/2020 20:06:22.819 [9636] [BootStrapperMain] Exiting Installation.

wangyalingf1

是不是win10系统不匹配要升级或重装

传说中的神话

有可能，谢谢哦！我试下别的Windows10版本

asta

重启再试一次

记录微笑

[ERROR]: Dependency Installation Failed. Dependency :Common

依赖安装失败，建议重启重试，不行手动安装全套运行时重试。
另外建议楼主将
McAfee_Common_Bootstrapper_.log
McAfee_Common_Install_.log
McAfee_MfeEpAac_.log
一并上传，以便分析

ly910326

13/10/2020 20:01:53.372 [9664] [BootStrapperMain] Can't obtain ProductName and ProductVersion from resources 1813
无法获取资源产品名称和产品版本号 （估计MES不支持专工版。）
13/10/2020 20:01:53.388 [5880] [BootStrapperMain] Couldn't obtain information on related products for 'Common'
不能获得相关的信息产品，（证明专工版不接受MES）
13/10/2020 20:06:22.721 [9636] [BootStrapperMain] Install failed return code : 1603
13/10/2020 20:06:22.819 [9636] [BootStrapperMain] [ERROR]: Dependency Installation Failed. Dependency :Common  （结果可知，安装失败）

ly910326

即便可以完成安装，未来的病毒库升级是个考验，估计会升级失败。

传说中的神话

已经重新安装VSE了，谢谢各位，怎么都没弄成功！已经安装VSE！

w99308702

ly910326 发表于 2020-10-17 21:00
即便可以完成安装，未来的病毒库升级是个考验，估计会升级失败。

什么病毒库未来升级可能失败啊

ikochina

清理下注册表中的mcafee和vse，同时清理c盘各个地方的咖啡文件夹后再安装试试，有可能是部分文件没删除造成的，我遇到过，论坛也有官方清理工具也可以试试