sophos不能更新

qiugang

时间: 2021/2/5 10:19:39
消息: 由于该软件不支持此操作系统，软件Sophos AutoUpdate的安装失败。
模块: ALUpdate
进程 ID: 5828
线程 ID: 3228

[常规]

终结点安全和控制 = 10.8 支援參考 = 当前用户权限 = Sophos Administrator

[防病毒和 HIPS] [url=]-[ 软件][/url] Sophos Anti-Virus 10.8.9.292 读写扫描状态 已启用 检测引擎 3.79.0 检测数据 5.81 病毒数据日期 2021/1/12 已检测到的项目 58538472 检测识别文件 142 HIPS 规则版本 10.3.283.1 HIPS 配置版本 1.0.65.2 前次更新 2021/2/1 16:40:32 [url=]+[ 组件][/url] AppFeedManager.dll 10.8.9.292 , size 530072 bytes ApplicationManagement.dll 10.8.9.292 , size 478880 bytes AuthorisedLists.dll 10.8.9.292 , size 314696 bytes BackgroundScanning.dll 10.8.9.292 , size 96208 bytes BHOManagement.dll 10.8.9.292 , size 404536 bytes bpaif.dll 2.5.0.99 , size 265480 bytes Categories.dll 10.8.9.292 , size 15064 bytes ComponentManager.dll 10.8.9.292 , size 117384 bytes Configuration.dll 10.8.9.292 , size 369912 bytes DesktopMessaging.dll 10.8.9.292 , size 520744 bytes DetectionFeedback.dll 10.8.9.292 , size 260432 bytes DriveProcessor.dll 10.8.9.292 , size 166928 bytes EEConsumer.dll 10.8.9.292 , size 131824 bytes FilterProcessors.dll 10.8.9.292 , size 265112 bytes FSDecomposer.dll 10.8.9.292 , size 111128 bytes ICAdapter.dll 10.8.9.292 , size 267632 bytes ICManagement.dll 10.8.9.292 , size 696920 bytes ICProcessors.dll 10.8.9.292 , size 369432 bytes Instrumentation.dll 10.8.9.292 , size 77560 bytes LegacyConsumers.dll 10.8.9.292 , size 120968 bytes Localisation.dll 10.8.9.292 , size 148392 bytes Logging.dll 10.8.9.292 , size 522832 bytes osdp.dll 1.44.1.2490 , size 374624 bytes Persistance.dll 10.8.9.292 , size 118368 bytes rkdisk.dll 1.5.33.1 , size 121888 bytes Safestore32.dll 1.3.0.1 , size 1699752 bytes SafeStore64.dll 1.3.0.1 , size 2278520 bytes SavAdapter.dll 10.8.9.292 , size 1613640 bytes SAVControl.dll 10.8.9.292 , size 232056 bytes SAVI.dll 9.0.20.2490 , size 4449800 bytes savireg.dll 1.02.1503 , size 2001608 bytes savmscm.dll 2.00.1503 , size 261376 bytes SavNeutralRes.dll 10.8.9.292 , size 3207568 bytes SavPlugin.dll 10.8.9.292 , size 140600 bytes SavRes.dll 10.8.9.292 , size 767096 bytes SavResChs.dll 10.8.9.292 , size 135920 bytes SavResCht.dll 10.8.9.292 , size 135408 bytes SavResDeu.dll 10.8.9.292 , size 195344 bytes SavResEng.dll 10.8.9.292 , size 187080 bytes SavResEsp.dll 10.8.9.292 , size 195344 bytes SavResFra.dll 10.8.9.292 , size 206168 bytes SavResIt.dll 10.8.9.292 , size 201520 bytes SavResJap.dll 10.8.9.292 , size 150400 bytes SavSecurity.dll 10.8.9.292 , size 156584 bytes SavShellExt.dll 10.8.9.292 , size 418504 bytes SavShellExtX64.dll 10.8.9.292 , size 536760 bytes SAVUserContext.dll 10.8.9.292 , size 118440 bytes ScanEditExports.dll 10.8.9.292 , size 49184 bytes ScanEditFacade.dll 10.8.9.292 , size 215488 bytes ScanManagement.dll 10.8.9.292 , size 340512 bytes SEDManagement.dll 10.8.9.292 , size 398320 bytes SIPSManagement.dll 10.8.9.292 , size 839424 bytes SophosOfficeAV.dll 10.8.9.292 , size 169528 bytes SophosOfficeAVx64.dll 10.8.9.292 , size 206712 bytes SophtainerAdapter.dll 10.8.9.292 , size 82752 bytes sophtlib.dll 1.00.0.2490 , size 1402432 bytes SWIManagement.dll 10.8.9.292 , size 317768 bytes SystemInformation.dll 10.8.9.292 , size 130768 bytes TamperProtectionControl.dll 10.8.9.292 , size 144736 bytes TamperProtectionControlX64.dll 10.8.9.292 , size 169560 bytes TamperProtectionManagement.dll 10.8.9.292 , size 234064 bytes TamperProtectionPlugin.dll 10.8.9.292 , size 277432 bytes ThreatDetection.dll 10.8.9.292 , size 599768 bytes ThreatManagement.dll 10.8.9.292 , size 869336 bytes Translators.dll 10.8.9.292 , size 228432 bytes VEController.dll 10.8.9.292 , size 271768 bytes veex.dll 3.79.0.2490 , size 5371240 bytes VirusDetection.dll 10.8.9.292 , size 1099736 bytes wow64ext.dll 1.0.0.9 , size 88456 bytes BackgroundScanClient.exe 10.8.9.292 , size 75552 bytes ForceUpdateAlongSideSGN.exe 10.8.9.292 , size 291368 bytes Native.exe 10.8.9.292 , size 351848 bytes sav32cli.exe 2.99.9.00 , size 528896 bytes SAVAdminService.exe 10.8.9.292 , size 300688 bytes SAVCleanupService.exe 10.8.9.292 , size 162288 bytes SavMain.exe 10.8.9.292 , size 1731424 bytes SavProgress.exe 10.8.9.292 , size 489264 bytes SavProxy.exe 10.8.9.292 , size 83816 bytes SavService.exe 10.8.9.292 , size 217064 bytes SAVTelem.exe 10.8.9.292 , size 64728 bytes ssr32.exe 1.3.0.1 , size 151096 bytes ssr64.exe 1.3.0.1 , size 173928 bytes WSCClient.exe 10.8.9.292 , size 630072 bytes swi_filter.dll 3.8.1.53 , size 3066608 bytes swi_filter_64.dll 3.8.1.53 , size 4381608 bytes swi_ifslsp.dll 3.8.1.53 , size 133944 bytes swi_ifslsp_64.dll 3.8.1.53 , size 194352 bytes swi_lsp32_util.exe 3.8.1.53 , size 243392 bytes swi_lspdiag.exe 3.8.1.53 , size 205688 bytes swi_lspdiag_64.exe 3.8.1.53 , size 254800 bytes swi_service.exe 3.8.1.53 , size 3607384 bytes swi_update_64.exe 3.8.1.53 , size 2102824 bytes sophos_detoured.dll 10.8.9.292 , size 247328 bytes sophos_detoured_x64.dll 10.8.9.292 , size 243200 bytes savonaccess.sys 3.26.0.0 , size 216280 bytes SophosBootDriver.sys 1.1.1.0 , size 45840 bytes SophosBootTasks.exe 10.8.9.292 , size 37376 bytes [url=]+[ 检测识别文件][/url] icedid-t.ide drid-adr.ide tesla-ht.ide azoru-gr.ide tesla-ic.ide psdl-gx.ide drid-ads.ide tesla-ih.ide remco-vm.ide phis-ilj.ide rans-gdo.ide vb-kvt.ide formb-qa.ide lokib-gr.ide remco-vn.ide formb-qb.ide age-bgga.ide sunbur-a.ide stea-amp.ide doc-abrt.ide phis-inh.ide phis-inl.ide dneti-tk.ide katus-di.ide autog-kp.ide remco-vo.ide phis-inx.ide formb-ql.ide emoge-gz.ide tesla-jk.ide msil-ajt.ide tesla-jn.ide rans-gdu.ide tesla-jo.ide msil-qjn.ide doc-abto.ide batdl-es.ide coinmi-q.ide tesla-kd.ide lokib-gs.ide krypt-pl.ide pptdl-co.ide emot-cuj.ide age-bgho.ide formb-jj.ide formb-qp.ide fare-ljz.ide emot-cuk.ide formb-qq.ide tesla-kq.ide tesla-kr.ide wmmine-a.ide krypt-pp.ide emot-cum.ide remco-vt.ide stea-ayn.ide tesla-lc.ide quasar-r.ide tesla-li.ide emot-cuz.ide zipma-ik.ide emot-cvc.ide rans-gdw.ide age-bggf.ide tesla-ln.ide tinyme-g.ide drid-adv.ide cobal-ab.ide tesla-lq.ide tesla-lr.ide rans-gdx.ide rtfd-bys.ide zbot-pfh.ide phis-ipe.ide krypt-po.ide trick-zm.ide mine-aaa.ide doc-abvu.ide esapro-h.ide pdfu-ipi.ide phis-ipn.ide tesla-lt.ide phis-ipq.ide remco-vy.ide msil-ake.ide stea-ayw.ide nano-alz.ide phis-ipt.ide lokib-gt.ide phis-ipx.ide tesla-lz.ide pyagen-k.ide phis-iqb.ide rans-ged.ide psdro-by.ide remco-wi.ide tesla-my.ide blada-zl.ide fare-lko.ide remco-wm.ide phis-ipl.ide cobal-ac.ide remco-wo.ide nanoc-kq.ide tesla-nk.ide remco-wp.ide tesla-np.ide recam-gd.ide tdropm-b.ide tesla-nz.ide swror-ex.ide tesla-ok.ide zloade-c.ide phis-iri.ide mine-aag.ide zbot-pfn.ide krypt-qv.ide zbot-pfo.ide drid-aeb.ide remco-wy.ide rans-gel.ide cobal-ad.ide tesla-pk.ide fare-lle.ide qakbo-dv.ide tesla-pr.ide phis-isb.ide azoru-gw.ide nanoc-kx.ide azoru-gy.ide keyl-anb.ide drid-aee.ide phis-isj.ide blada-zt.ide tesla-re.ide stea-baj.ide cmebck-b.ide azoru-ha.ide azoru-hb.ide rans-gej.ide age-bgkb.ide stea-ban.ide

[防火墙] [url=]+[ 软件][/url] Sophos Client Firewall 2.9.7 状态 已启用 已连接的路径 主路径 模式 交互 [url=]+[ 组件][/url] ConfigurationManager.dll 2.9.7.34 , size 305952 bytes DriverHelper_x64.exe 2.9.7.34 , size 354920 bytes engine.dll 2.9.7.34 , size 445264 bytes FirewallConfiguration.dll 2.9.7.34 , size 552808 bytes FirewallMessaging.dll 2.9.7.34 , size 113296 bytes FirewallNAIPlugin.dll 2.9.7.34 , size 197896 bytes FirewallPlugin.dll 2.9.7.34 , size 300832 bytes learning.dll 2.9.7.34 , size 283632 bytes libeay32.dll 1.0.2n , size 1374104 bytes logo_rc.dll 2.9.7.34 , size 342392 bytes network.dll 2.9.7.34 , size 227048 bytes op_ctrls.dll 2.9.7.34 , size 474360 bytes op_data.dll 2.9.7.34 , size 307032 bytes op_log.dll 2.9.7.34 , size 794880 bytes op_viewer.exe 2.9.7.34 , size 383952 bytes SCFAdapter.dll 2.9.7.34 , size 416112 bytes SCFManager.exe 2.9.7.34 , size 168800 bytes SCFMessaging.dll 2.9.7.34 , size 149048 bytes SCFRes_LOGO_RC_de.dll 2.9.7.34 , size 19160 bytes SCFRes_LOGO_RC_en.dll 2.9.7.34 , size 19160 bytes SCFRes_LOGO_RC_es.dll 2.9.7.34 , size 19160 bytes SCFRes_LOGO_RC_fr.dll 2.9.7.34 , size 19160 bytes SCFRes_LOGO_RC_it.dll 2.9.7.34 , size 19160 bytes SCFRes_LOGO_RC_ja.dll 2.9.7.34 , size 18648 bytes SCFRes_LOGO_RC_zh_CN.dll 2.9.7.34 , size 18648 bytes SCFRes_LOGO_RC_zh_TW.dll 2.9.7.34 , size 18648 bytes SCFRes_op_ctrls_de.dll 2.9.7.34 , size 42072 bytes SCFRes_op_ctrls_en.dll 2.9.7.34 , size 39960 bytes SCFRes_op_ctrls_es.dll 2.9.7.34 , size 40984 bytes SCFRes_op_ctrls_fr.dll 2.9.7.34 , size 42072 bytes SCFRes_op_ctrls_it.dll 2.9.7.34 , size 41560 bytes SCFRes_op_ctrls_ja.dll 2.9.7.34 , size 36824 bytes SCFRes_op_ctrls_zh_CN.dll 2.9.7.34 , size 35288 bytes SCFRes_op_ctrls_zh_TW.dll 2.9.7.34 , size 35288 bytes SCFRes_op_data_de.dll 2.9.7.34 , size 25944 bytes SCFRes_op_data_en.dll 2.9.7.34 , size 24920 bytes SCFRes_op_data_es.dll 2.9.7.34 , size 25944 bytes SCFRes_op_data_fr.dll 2.9.7.34 , size 26456 bytes SCFRes_op_data_it.dll 2.9.7.34 , size 25944 bytes SCFRes_op_data_ja.dll 2.9.7.34 , size 23320 bytes SCFRes_op_data_zh_CN.dll 2.9.7.34 , size 22296 bytes ScfRes_op_data_zh_TW.dll 2.9.7.34 , size 22296 bytes SCFRes_op_log_de.dll 2.9.7.34 , size 40472 bytes SCFRes_op_log_en.dll 2.9.7.34 , size 37912 bytes SCFRes_op_log_es.dll 2.9.7.34 , size 39960 bytes SCFRes_op_log_fr.dll 2.9.7.34 , size 41560 bytes SCFRes_op_log_it.dll 2.9.7.34 , size 40472 bytes SCFRes_op_log_ja.dll 2.9.7.34 , size 34264 bytes SCFRes_op_log_zh_CN.dll 2.9.7.34 , size 32152 bytes SCFRes_op_log_zh_TW.dll 2.9.7.34 , size 32152 bytes SCFRes_op_viewer_de.dll 2.9.7.34 , size 22296 bytes SCFRes_op_viewer_en.dll 2.9.7.34 , size 22296 bytes SCFRes_op_viewer_es.dll 2.9.7.34 , size 22808 bytes SCFRes_op_viewer_fr.dll 2.9.7.34 , size 23320 bytes SCFRes_op_viewer_it.dll 2.9.7.34 , size 22808 bytes SCFRes_op_viewer_ja.dll 2.9.7.34 , size 21272 bytes SCFRes_op_viewer_zh_CN.dll 2.9.7.34 , size 20760 bytes SCFRes_op_viewer_zh_TW.dll 2.9.7.34 , size 20760 bytes SCFRes_SCFTray_de.dll 2.9.7.34 , size 30104 bytes SCFRes_SCFTray_en.dll 2.9.7.34 , size 30104 bytes SCFRes_SCFTray_es.dll 2.9.7.34 , size 30104 bytes SCFRes_SCFTray_fr.dll 2.9.7.34 , size 30104 bytes SCFRes_SCFTray_it.dll 2.9.7.34 , size 30616 bytes SCFRes_SCFTray_ja.dll 2.9.7.34 , size 29080 bytes SCFRes_SCFTray_zh_CN.dll 2.9.7.34 , size 28504 bytes SCFRes_SCFTray_zh_TW.dll 2.9.7.34 , size 28504 bytes SCFService.exe 2.9.7.34 , size 74360 bytes SecurityManager.dll 2.9.7.34 , size 102936 bytes SystemProxies.dll 2.9.7.34 , size 211504 bytes scfcfg.dll 2.9.7.34 , size 936248 bytes SCFHandler.dll 2.9.7.34 , size 131456 bytes ScfRes.dll 2.9.7.34 , size 268544 bytes ScfRes_SCFCfg_de.dll 2.9.7.34 , size 59208 bytes ScfRes_SCFCfg_en.dll 2.9.7.34 , size 56592 bytes ScfRes_SCFCfg_es.dll 2.9.7.34 , size 57616 bytes ScfRes_SCFCfg_fr.dll 2.9.7.34 , size 61768 bytes ScfRes_SCFCfg_it.dll 2.9.7.34 , size 60232 bytes ScfRes_SCFCfg_ja.dll 2.9.7.34 , size 46744 bytes ScfRes_SCFCfg_zh_cn.dll 2.9.7.34 , size 42072 bytes ScfRes_SCFCfg_zh_tw.dll 2.9.7.34 , size 42072 bytes scfdriver.sys 2.9.7.32 , size 116488 bytes scfndis.sys 2.9.7.32 , size 64632 bytes

[更新] [url=]+[ 软件][/url] Sophos AutoUpdate 5.16.37 前次更新文件检查 2021/2/5 10:19:40 更新状态 失败 [url=]+[ 组件][/url] ALMon.exe 5.16.37.37 , size 1542560 bytes ALsvc.exe 5.16.37.37 , size 779392 bytes ALUpdate.exe 5.16.37.37 , size 2552976 bytes SophosUpdate.exe 5.14.19 , size 2305560 bytes AUAdapter.dll 5.16.37.37 , size 1167944 bytes EECustomActions.dll 5.16.37.37 , size 555416 bytes ispsheet.dll 5.16.37.37 , size 426640 bytes SAUConfigDLL.dll 5.16.37.37 , size 743520 bytes SingleGUIPlugin.dll 5.16.37.37 , size 677928 bytes SUL.dll 5.14.19 , size 1461440 bytes iconfig.ppi 5.16.37.37 , size 520632 bytes ilog.ppi 5.16.37.37 , size 611040 bytes isched.ppi 5.16.37.37 , size 483744 bytes almonres.dll 5.16.37.37 , size 40520 bytes iconfres.dll 5.16.37.37 , size 22344 bytes ilogres.dll 5.16.37.37 , size 20232 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.16.37.37 , size 38472 bytes almonres.dll 5.16.37.37 , size 41544 bytes iconfres.dll 5.16.37.37 , size 22856 bytes ilogres.dll 5.16.37.37 , size 20232 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 41048 bytes almonres.dll 5.16.37.37 , size 41032 bytes iconfres.dll 5.16.37.37 , size 22856 bytes ilogres.dll 5.16.37.37 , size 20232 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 39448 bytes almonres.dll 5.16.37.37 , size 42632 bytes iconfres.dll 5.16.37.37 , size 22856 bytes ilogres.dll 5.16.37.37 , size 20744 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 41560 bytes ALMonres.dll 5.16.37.37 , size 42120 bytes iconfres.dll 5.16.37.37 , size 22856 bytes ilogres.dll 5.16.37.37 , size 20232 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 39960 bytes almonres.dll 5.16.37.37 , size 37384 bytes iconfres.dll 5.16.37.37 , size 21832 bytes ilogres.dll 5.16.37.37 , size 19720 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 30104 bytes ALMonres.dll 5.16.37.37 , size 35848 bytes iconfres.dll 5.16.37.37 , size 21832 bytes ilogres.dll 5.16.37.37 , size 19720 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 25432 bytes ALMonres.dll 5.16.37.37 , size 35336 bytes iconfres.dll 5.16.37.37 , size 21832 bytes ilogres.dll 5.16.37.37 , size 19720 bytes ischdres.dll 5.16.37.37 , size 19208 bytes sharedres.dll 5.12.98.98 , size 25432 bytes

[系统] Description = AMD64 Family 16 Model 5 Stepping 3 Revision = 1283 AddressWidth = 64 LoadPercentage = 50 Level = 16 DeviceID = CPU0 CurrentVoltage = 10 PowerManagementSupported = False SocketDesignation = Socket M2 StatusInfo = 3 Family = 29 Name = AMD Athlon(tm) II X3 445 Processor Manufacturer = AuthenticAMD DataWidth = 64 Stepping = 3 InstallDate = ProcessorType = 3 Caption = AMD64 Family 16 Model 5 Stepping 3 L2CacheSize = 512 VoltageCaps = L3CacheSpeed = 0 CreationClassName = Win32_Processor Architecture = 9 ErrorDescription = Availability = 3 SystemName = QIUGANG-PC Role = CPU NumberOfCores = 3 CurrentClockSpeed = 3100 SystemCreationClassName = Win32_ComputerSystem PowerManagementCapabilities = ConfigManagerUserConfig = ErrorCleared = L3CacheSize = 0 UniqueId = ProcessorId = 178BFBFF00100F53 L2CacheSpeed = ExtClock = 200 CpuStatus = 1 ConfigManagerErrorCode = OtherFamilyDescription = Version = Model 5, Stepping 3 Status = OK NumberOfLogicalProcessors = 3 PNPDeviceID = UpgradeMethod = 4 MaxClockSpeed = 3100 LastErrorCode = Description = CurrentTimeZone = 480 CSCreationClassName = Win32_ComputerSystem DataExecutionPrevention_Available = True ServicePackMinorVersion = 0 PAEEnabled = Debug = False MUILanguages = BuildNumber = 7601 TotalVisibleMemorySize = 8387048 DataExecutionPrevention_SupportPolicy = 2 Name = Microsoft Windows 7 旗舰版 |C:\windows|\Device\Harddisk0\Partition1 CSName = QIUGANG-PC BuildType = Multiprocessor Free Manufacturer = Microsoft Corporation PlusVersionNumber = OSType = 18 InstallDate = 20181116 120853 RegisteredUser = qiugang ProductType = 1 NumberOfUsers = 1 Caption = Microsoft Windows 7 旗舰版 NumberOfProcesses = 87 LocalDateTime = 20210205 102837 TotalVirtualMemorySize = 16772196 WindowsDirectory = C:\windows OSArchitecture = 64-bit SystemDrive = C: CreationClassName = Win32_OperatingSystem OSLanguage = 2052 ServicePackMajorVersion = 1 LargeSystemCache = TotalSwapSpaceSize = SizeStoredInPagingFiles = 8387048 Primary = True SystemDirectory = C:\windows\system32 NumberOfLicensedUsers = 0 DataExecutionPrevention_Drivers = True CSDVersion = Service Pack 1 CountryCode = 86 OtherTypeDescription = BootDevice = \Device\HarddiskVolume1 MaxProcessMemorySize = 8589934464 SerialNumber = 00426-069-6735527-86009 OperatingSystemSKU = 1 MaxNumberOfProcesses = 4294967295 LastBootUpTime = 20210205 095908 FreeSpaceInPagingFiles = 8342576 SystemDevice = \Device\HarddiskVolume1 DataExecutionPrevention_32BitApplications = True Organization = Microsoft PlusProductID = SuiteMask = 272 FreeVirtualMemory = 9910872 ForegroundApplicationBoost = 2 Version = 6.1.7601 Status = OK FreePhysicalMemory = 3221984 EncryptionLevel = 256 Locale = 0804 Distributed = False CodeSet = 936 OSProductSuite = 256

kim545

发这么一长串，我只关注这个:
由于该软件不支持此操作系统

qiugang

kim545 发表于 2021-2-5 10:38
发这么一长串，我只关注这个:
由于该软件不支持此操作系统

win7以前都要更新的 就是最近几天不支持了 不知道啥原因

欧阳宣

我觉得去查查对应产品的支持周期应该还是容易的 自己的系统什么时候停止支持应该是心里有数

Kyo.BA

qiugang 发表于 2021-2-5 10:59
win7以前都要更新的 就是最近几天不支持了 不知道啥原因

Win7已经在2020年1月14日结束了支持
而且你说不知道啥原因
人家不是给你提示得清清楚楚了么？


由于该软件不支持此操作系统，软件Sophos AutoUpdate的安装失败。

产品周期产品周期 ，不是给你无限支持的