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[已解决] 关于全盘扫描错误0xe06d7363

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hibyetv
发表于 2008-4-17 11:37:03 | 显示全部楼层 |阅读模式

Subject: 0xe06d7363 error in complete scan (v4.44) (jamesc, 03.09.2007 13:41)

I installed Dr. Web v4.44 yesterday, and after that I did a completescan on my desktop pc. It crashed,showing an unkown error "0xe06d7363",what this mean?
Itis OK in "express scan" & "custom scan", and there is alsokaspersky 7.0 installed (but I turned it off when I scaned using Dr.Web).
anyone else got the same problem?

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (_DS_, 03.09.2007 14:04)

Bug #14802.
Remove broken registry key from HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
Bad key will not contain GUID, but something looks like "@".


Subject: Re: 0xe06d7363 error in complete scan (v4.44) (_DS_, 04.09.2007 10:17)

:(
Try to temporally rename this registry branch and rerun scanner..

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (jamesc, 04.09.2007 15:44)

>:(
>Try to temporally rename this registry branch and rerun scanner..
I renamed the branch as "11approved"...but didn't work.
I even renamed the up branch as "11shell extensions", and still the error.
Anything I can do?

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (_DS_, 04.09.2007 15:52)

Can you download ollydebugger from http://www.ollydbg.de and start scanner from him ?
After excepion save contents of the "stack" window and upload it to somewere like rapidshare.

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (jamesc, 04.09.2007 19:57)

I am not familiar with debugger, but I have tried using ollydebugger...some difficult for me.
The link below should (may) be what you want
http://rapidshare.com/files/53378393/stack.txt.html

Also, I made a pic. of ollydbg...for your reference
http://rapidshare.com/files/53380807/pic.doc.html

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (_DS_, 04.09.2007 20:30)

Big thanks !
But in the file there are only little part of the stack.. Please select all window contents, from beginning to end.

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (jamesc, 05.09.2007 06:22)

select all contents? I tried ctrl+a, ctrl+end,..can not make it.There's no good method to select all contents except "from beginning toend"?:(
...finally I did it.
http://rapidshare.com/files/53481057/stack.txt.html

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (_DS_, 05.09.2007 09:41)

Please tell about disk H: - that is it ? If this is a removable media - are you try remove it before scan ?

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (jamesc, 05.09.2007 11:34)

not removable disk, but CD driver.
I have disk R: made by Ramdisk, is it the problem? any removable media could make Dr. Web crash in complete scan, perhaps?

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (jamesc, 05.09.2007 11:41)

I removed disk R:, after rebooting, I did complete scan...crash again,same error code.

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (_DS_, 05.09.2007 12:08)

CD Driver - virtual ?
btw - please try to select all disk separately in "custom" scan.
And try to rename dwebllio.dll in program folder..

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (jamesc, 05.09.2007 18:02)

1. The driver is REAL, ASUS DVD-ROM(E616P)
2. Separately scan, the error occurred when scanning disk H:(DVD-ROM)...yes, you got the point.
3.If there's a disk in DVD-ROM, the three kinds of scan begin with noerror(Dr. Web can't check if there's a disk in DVD-ROM and then takecorrect actions?), but SpIDer Guard must be paused. When SpIDer Guardis active, my computer will reboot automatically if I view the contentof disk H: using Explorer, and Dr. Web scan of disk H: (whatevercomplete or custom) will also crash.

So, the conclusion is Dr.Web conflicts with the DVD-ROM, isn't it? But, that's the bug of Dr.Web, or something wrong with my computer?

Subject: Re: 0xe06d7363 error in complete scan (v4.44) (SergM, 05.09.2007 18:32)

>So, the conclusion is Dr. Web conflicts withthe DVD-ROM, isn't it? But, that's the bug of Dr. Web, or somethingwrong with my computer?

Please, try to address under thislink (registration is necessary) Please, try to address to this address(registration is necessary) http://bugs.drweb.com/
Thereyou can describe the problem to directly responsible persons(developers of a product) and to receive comprehensive consultations.
x2AK47
头像被屏蔽
发表于 2008-4-17 12:05:22 | 显示全部楼层
只有4.44.0.05040扫描器在中文系统才能全盘扫描


我试过N遍了..........那个iholy老是和我争论.....说是什么系统问题


晕....偶是用北京市政府版xp....

附件里是4.44.0.05040扫描器


那个朋友不能全盘扫描的用4.44.0.05040扫描器试试

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x
iholy
发表于 2008-4-17 13:29:47 | 显示全部楼层
我真晕,这个问题从去年就开始出现,我问过我的几十个正版客户,那时间还没有4.44.0.05040扫描器,只有几个人不能全面扫描,其他人都是正常的,用的几乎全是简体中文XP 的SP2,而不能全面扫描的几个朋友用的都是精简版操作系统,有蕃茄,有深度,当然,使用蕃茄或深度的朋友也有可以全面扫描的,而使用原版操作系统的用户则没有一个人出现不能全面扫描的情况,所以我只能说可能和操作系统有关系了。

至于真正的原因,只能等待官方的解释了。
xpp
发表于 2008-4-17 20:57:40 | 显示全部楼层
偶用的正版原版系统 也不能全面扫描
iuan
发表于 2008-4-18 12:06:07 | 显示全部楼层
原帖由 x2AK47 于 2008-4-17 12:05 发表
只有4.44.0.05040扫描器在中文系统才能全盘扫描


我试过N遍了..........那个iholy老是和我争论.....说是什么系统问题


晕....偶是用北京市政府版xp....

附件里是4.44.0.05040扫描器 ...


没全试过就不要乱说,看我的4.44.5.03270扫描器,一样全盘扫,,以前我也有过不能全盘扫,不过没再注意就是了反正很少用,直到有官方中文版后,直接升级了再试一下发现就能扫了,不过我的系统有用安装盘重装过了,所以iholy话也不知是不是真的 这问题到是有点怪

[ 本帖最后由 iuan 于 2008-4-18 12:14 编辑 ]

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x
lxj
发表于 2008-4-18 14:38:05 | 显示全部楼层
我的不能用,用了x2AK47的就可以来了。谢谢x2AK47兄
胡子好长
发表于 2008-4-20 01:48:49 | 显示全部楼层
原帖由 x2AK47 于 2008-4-17 12:05 发表
只有4.44.0.05040扫描器在中文系统才能全盘扫描


我试过N遍了..........那个iholy老是和我争论.....说是什么系统问题


晕....偶是用北京市政府版xp....

附件里是4.44.0.05040扫描器 ...

我用了也扫不了,我用的就是深度的精简5.1
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