升级失败的问题

显示全部楼层 · 发表于 2008-7-2 12:16:22

我的P版小红伞v8.1升级时，升级进程条到100%完成后，提示“Status : An internal error has appeared.”
麻烦高手帮忙看看，谢谢！

下面时升级后的Report：
02.07.2008 11:51:21 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Premium\
02.07.2008 11:51:21 - Backup Directory: C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\BACKUP\
02.07.2008 11:51:21 - Temp Directory: C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\
02.07.2008 11:51:21 - Using System's global Proxy settings
02.07.2008 11:51:22 - Start the Update GUI... Displaymode: 0
02.07.2008 11:51:22 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Premium\updlib.dll
02.07.2008 11:51:22 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Premium\updlibrc.dll
02.07.2008 11:51:21 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Premium\
02.07.2008 11:51:21 - Backup Directory: C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\BACKUP\
02.07.2008 11:51:21 - Temp Directory: C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\
02.07.2008 11:51:21 - Using System's global Proxy settings
02.07.2008 11:51:22 - Start the Update GUI... Displaymode: 0
02.07.2008 11:51:22 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Premium\updlib.dll
02.07.2008 11:51:22 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Premium\updlibrc.dll
02.07.2008 11:51:25 - Keyfile: OK [FULL Mode]
02.07.2008 11:51:25 - Avira AntiVir Premium
02.07.2008 11:51:27 - Copy file C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\idx/master.idx to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\IDX\master.idx
02.07.2008 11:51:27 - Master IDX file has changed
02.07.2008 11:51:28 - Downloading the product.info file from http://dl2.antivir-pe.de/upd/idx/vdf.info.gz
02.07.2008 11:51:30 - Downloading the product.info file from http://dl2.antivir-pe.de/upd/idx/specvir-nt.info.gz
02.07.2008 11:51:30 - Downloading the product.info file from http://dl2.antivir-pe.de/upd/idx/ave2.info.gz
02.07.2008 11:51:32 - Downloading the product.info file from http://dl2.antivir-pe.de/upd/idx/webcat.info.gz
02.07.2008 11:51:32 - Downloading the product.info file from http://dl2.antivir-pe.de/upd/idx/info-wks-prem-nt-en.info.gz
02.07.2008 11:51:37 - Module: SELFUPDATE Source: winwks\en\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 15
02.07.2008 11:51:37 - Module: MAIN Source: winwks\en\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 97
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgio.dll 8.0.0.4 < 8.0.1.3
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe 8.0.1.15 < 8.0.1.18
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe 8.0.0.18 < 8.0.0.21
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailcr.dll 8.0.8.0 < 8.0.11.0
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avwsc.exe 8.0.0.9 < 8.0.0.12
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\setup.exe 8.0.0.11 < 8.0.0.17
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\wksstats.dll 8.0.0.4 < 8.0.0.5
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgntflt.sys 7.0.1.8 < 7.0.2.6
02.07.2008 11:51:37 - build.dat bfc9357b771418112cc19f7db4bb2252 != 7df087cc2ade4273cccede5000c5a24c
02.07.2008 11:51:37 - Module: TEXT Source: winwks\en\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 3
02.07.2008 11:51:37 - Module: VDF Source: vdf\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 4
02.07.2008 11:51:37 - C:\Program Files\Avira\AntiVir PersonalEdition Premium\antivir3.vdf 7.0.5.25 < 7.0.5.30
02.07.2008 11:51:37 - Module: AVREP_NT Source: engine\nt\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 1
02.07.2008 11:51:37 - Module: AVE2 Source: ave2\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 13
02.07.2008 11:51:37 - Module: WEBCAT Source: webcat\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 1
02.07.2008 11:51:37 - webcat.dat e7815dc6441c835b5e52b294ca810dbc != c1ddd66fa798805c139ffeaba91037f2
02.07.2008 11:51:37 - Module: DRV Source: winwks\en\ Destination: C:\WINDOWS\SYSTEM32\drivers\ Files: 4
02.07.2008 11:51:37 - Module: SYS32 Source: winwks\en\ Destination: C:\WINDOWS\SYSTEM32\ Files: 1
02.07.2008 11:51:37 - Module: PRODINFO Source: winwks\en\ Destination: C:\Program Files\Avira\AntiVir PersonalEdition Premium\ Files: 1
02.07.2008 11:51:37 - Minifilter is installed
02.07.2008 11:51:37 - Minifilter is possible
02.07.2008 11:51:37 - Reading registry value successful: Software\Avira\AntiVir PersonalEdition Premium | FilterType
02.07.2008 11:51:37 - Preparing to download files
02.07.2008 11:51:37 - 11 files need to be downloaded / copied from http://dl2.antivir-pe.de/upd/
02.07.2008 11:51:37 - #1: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/avgio.dll.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/avgio.dll
02.07.2008 11:51:38 - #2: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/avguard.exe.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/avguard.exe
02.07.2008 11:51:39 - #3: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/avmailc.exe.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/avmailc.exe
02.07.2008 11:51:40 - #4: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/avmailcr.dll.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/avmailcr.dll
02.07.2008 11:51:42 - #5: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/avwsc.exe.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/avwsc.exe
02.07.2008 11:51:42 - #6: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/setup.exe.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/setup.exe
02.07.2008 11:51:43 - #7: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/wksstats.dll.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/wksstats.dll
02.07.2008 11:51:46 - #8: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/basic-nt/xp/avgntflt.sys.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\basic-nt/xp/avgntflt.sys
02.07.2008 11:51:48 - #9: Downloading and extracting http://dl2.antivir-pe.de/upd/winwks/en/prem-nt/build.dat.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\winwks\en\prem-nt/build.dat
02.07.2008 11:51:49 - #10: Downloading and extracting http://dl2.antivir-pe.de/upd/vdf/antivir3.vdf.gz to C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\vdf\antivir3.vdf
02.07.2008 11:51:54 - Registry entry created successfully: Software\Avira\AntiVir PersonalEdition Premium |UpdateInProgress
02.07.2008 11:51:54 - Critical error: Integrity error in file C:\Documents and Settings\All Users.WINDOWS\Application Data\Avira\AntiVir PersonalEdition Premium\TEMP\AVUPDATE_486afb39\vdf\antivir3.vdf.gz

显示全部楼层 · 发表于 2008-7-2 19:00:48

无言...

显示全部楼层 · 发表于 2008-7-2 19:14:18

看日志好像文件都下载并且复制了呀，应该是更新成功了啊，怎么回事？

显示全部楼层 · 发表于 2008-7-2 20:58:06

我也遇到同样问题谁能解释下？

[ 本帖最后由春天华尔兹于 2008-7-2 21:00 编辑 ]

显示全部楼层 · 发表于 2008-7-2 21:31:38

有没有人知道？在线等消息

显示全部楼层 · 发表于 2008-7-2 21:47:42

请执行手动升级: 先下载 IVDF 文件到桌面(译自官方论坛)
Hi hamsterella,
Please perform a manual update; first download to your desktop the IVDF files from

1)http://dl1.avgate.net/down/vdf/ivdf_fusebundle_nt_en.zip

OR

2) http://dl2.avgate.net/down/vdf/ivdf_fusebundle_nt_en.zip

[ 本帖最后由 llllkkkk 于 2008-7-2 21:55 编辑 ]

显示全部楼层 · 发表于 2008-7-2 23:21:27

还是没有成功不知何故》

显示全部楼层 · 发表于 2008-7-2 23:23:28

建议修复下~

显示全部楼层 · 发表于 2008-7-3 00:19:12

刪了重灌

显示全部楼层 · 发表于 2008-7-3 00:57:02

修复卸载重新安装都搞了并通过离线升级包升级后还是出现以上问题有谁能解决？

[求助] 升级失败的问题

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