上报终于有反映了···

显示全部楼层 · 发表于 2008-10-15 19:49:03

换了邮箱上报AVG
就是有效率····
欢迎大家砖头····

Dear Sir/Madam,

thank you for your email.

Please let us inform you that some of the files attached to your
previous e-mail was really infected. The detection is already
available with the current AVG virus definitions.

Infected files are :
blackhole.dll Trojan horse PSW.Agent.VQV
yuyan.exe Trojan Horse Downloader.Generic7
file in unknown charset -124480B rar archive file - Trojan Horse
Downloader.Delf

The other files are virus free.

Thank you for your cooperation.

Please feel free to contact us if we can be of further help.

Best regards,

Zdenek Parizek
AVG Technical Support

website: http://www.avg.com
mailto: support@avg.com

----- Original Message -----
From: cuilei <viruschina@hotmail.com>
Sent: Monday, October 13, 2008 3:30:37 PM GMT
Subject: G#0803189939 - virus
----------------------------------------------------------------------------
Dear Sir/Madam,

thank you for your email.

Please be informed that the file you sent us will be included in the
next virus database.
Please proceed as follows:

1. Please update your AVG this way:
Launch AVG User Interface -> "Update now" option.

2. Scan your computer:
Launch AVG User Interface -> "Computer scanner" option -> select the
"Scan whole computer".

Thank you for your cooperation. It is appreciated.

Answers to the most common questions can be found here as well:
http://www.avg.com/faq/

Best regards,

Velina Krasteva
AVG Technical Support

website: http://www.avg.com
mailto: support@avg.com

----- Original Message -----
From: cuilei <viruschina@hotmail.com>
Sent: Monday, October 13, 2008 4:47:43 PM GMT
Subject: G#0803190317 -

AVG的FANS记得一起来上报啊~！

[ 本帖最后由 c5132902 于 2008-10-15 19:53 编辑 ]

显示全部楼层 · 发表于 2008-10-15 19:50:15

恭喜一下

显示全部楼层 · 发表于 2008-10-15 20:17:23

AVG的客服不错，回复迟了还道歉

Dear Sir/Madam,

thank you for your email.

Please accept our apology, if you have experienced longer than usual
response time from AVG. We are experiencing a higher than usual volume
of e-mail messages from our customers now. Though we do our best to
answer in a timely manner, you may experience an extended response
time. We apologize for any inconvenience this may cause you and thank
you for your continuous support of AVG.

We analyzed your file and we can confirm, that it is a false positive.
The detection of this file was removed in update from Sunday
(10.8.2008).

We are sorry for the inconvenience.

Answers to the most common questions can be found here as well:
http://www.avg.com/faq/

   Best regards,

   Martin Hosnedl
   AVG Technical Support

website: http://www.avg.com
mailto: support@avg.com

显示全部楼层 · 发表于 2008-10-15 20:19:55

好像这几天AVG那边出了点问题，查杀没问题
但邮件都好迟才收到

[ 本帖最后由 c5132902 于 2008-10-15 20:27 编辑 ]

显示全部楼层 · 发表于 2008-10-15 20:23:46

楼主是AVG正版用户？

显示全部楼层 · 发表于 2008-10-15 20:28:11

我说我是是正版用户你会相信吗？

显示全部楼层 · 发表于 2008-10-15 20:32:26

很不错！如果能像卡巴那样多的人上报，AVG会更有潜力！

显示全部楼层 · 发表于 2008-10-15 20:33:15

不相信你是盗版用户

显示全部楼层 · 发表于 2008-10-15 20:35:32

基本上上报了都会有回函的。也希望多些同志加入AVG的fans行列，多多上报！
我基本每次卡巴测试区里的测试包都网AVG那边上送的！哈哈！

显示全部楼层 · 发表于 2008-10-15 20:45:58

你是盗版我就盗版你是正版我就是正版

[砖头] 上报终于有反映了···

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