常见问题
General Questions一般问题
Q1: What is ESET Smart Security? 问题1 ：什么是ESET智能安全吗？
A1: ESET Smart Security is ESET's integrated security offering.格A1 ： ESET智能安全是ESET的集成安全产品。 It combines the next generation of ESET's anti-virus engine with personal firewall, antispam, system inspection and bootable media creator modules.它结合了下一代的ESET的反病毒引擎，个人防火墙，反垃圾邮件，系统检查和引导媒体制作模块。
Q2: How do I obtain a copy of ESET Smart Security? 问题2 ：我如何获得一份ESET智能安全吗？
A2: Download links and sign-in information are available at http://beta.eset.com/ .答2 ：下载链接和登录信息可在http://beta.eset.com/ 。
Q3: Why do I have to fill out a form to download the beta? Q3 ：为什么一定要填写表格下载试用版？
A3: You do not have to fill out the form to download the beta, however, if you do we will be able to contact you via email during the beta test cycle to announce new releases or provide other urgent information.答3 ：您不必填写表格下载试用版，但是，如果你，我们将能够通过电子邮件与您联系在测试周期的宣布新发布或提供其他紧急信息。
Q4: How many beta test releases will there be? 问题4 ：有多少测试版本将有？
A4: ESET does not have a public schedule for when new beta test builds will be released.答4 ： ESET没有公开的时间表时，新的测试版的基础将被释放。 New beta test builds will be released in response to feedback from bug reports and feature requests as well as to add additional functionality to the software.新型测试构建将公布针对反馈bug报告和功能要求以及添加额外的功能的软件。
Q5: How long will the beta test program run for? 问5 ：多长时间的测试程序运行的？
A5: The beta test cycle for ESET Smart Security will run until the program reaches the necessary levels of quality, performance and reliability.答5 ：在测试周期的安全理事会ESET智能运行的程序，直至达到必要的水平的质量，性能和可靠性。
Q6: What happens at the end of the beta test program? 问6 ：会怎么样结束时的测试程序？
A6: At the end of the beta test program, a message will be sent to testers who provided a contact email address letting them know the exact date the beta test version ceases to work.答6 ：在结束测试程序，信息将被发送到测试谁提供了一个联系人的电子邮件地址让他们知道确切日期的测试版停止工作。 If you did not provide contact information, you will only receive notifications through ESET Smart Security as to when the beta test version's license has expired.如果您没有提供联系信息，您将收到通知只通过ESET智能安全为时，测试版的许可已到期。
Q7: How do I provide feedback on ESET Smart Security? 问7 ：我如何提供反馈ESET智能安全吗？
A7: There are three ways to contact ESET in order to report a bug, request a feature or ask a question regarding ESET Smart Security:答7 ：有三种方法可以联系ESET为了报告一个错误，请求的功能或问一个问题就ESET智能安全：
From within ESET Smart Security, select Help → Contact Customer Care from the main menu.从内部ESET智能安全，选择帮助→联系客户服务的主菜单。
Write a message in the ESET Beta Forum .收件的讯息在ESET贝塔论坛。
Send email to betasupport@eset.sk .发送电子邮件给betasupport@eset.sk 。
Please keep in mind that ESET may not respond to your report unless additional information is required in order to replicate the problem.请记住， ESET可能无法回复您的报告，除非更多信息，才能复制的问题。
Public Beta 1 Questions公共测试版1的问题
Q1: Can ESET Smart Security v4.0 Public Beta 1 be installed over ESET Smart Security v3? 问题1 ：能否ESET智能安全顶级商品公共测试版1安装了ESET智能安全v3 ？
A1: ESET Smart Security v4 can be installed over v3, however, we do not recommend performing an upgrade installation.格A1 ： ESET智能安全第4版可以安装在v3 ，但是，我们不建议执行升级安装。 By performing a clean install of ESET Smart Security v4 you will have the opportunity to examine the many changes made in the product over the previous version.通过执行干净安装ESET智能安全第4版你将有机会探讨许多变化中的产品比以前的版本。
Q2: Is a list of known issues available? 问题2 ：列出已知的问题吗？
A2: A list of known issues can be found in the Changelog for ESET Smart Security.答2 ：名单已知的问题可以在更新的ESET智能安全。
Q3: I am unable to update the virus signatures or receive a "General Compiler Error" message when attempting to download updates. 问题3 ：我无法更新病毒码或收到“一般编译器错误”讯息在尝试下载更新。 What's wrong? 是什么问题？
A3: In order to download updates, you will need to use username and password built into the beta version.答3 ：为了下载更新，您将需要使用用户名和密码内置的测试版。 If you use your own username and password, you will not be able to update.如果您使用自己的用户名和密码，你将无法更新。 To resolve, uninstall and reinstall the software, using the username and password supplied in the installation package.要解决，卸载并重新安装软件，使用用户名和密码提供安装包。 |
楼主: zwl2828
发表于 2008-11-21 22:37:51