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[讨论] F-secure 最新测试版已修复不能报病毒文件名的BUG

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lzbbb
发表于 2008-11-19 20:17:27 | 显示全部楼层 |阅读模式
如题,如图:




[ 本帖最后由 lzbbb 于 2008-11-19 21:10 编辑 ]

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sdhhy
发表于 2008-11-19 20:29:39 | 显示全部楼层
坚决把老大顶上去
wcb46888
头像被屏蔽
发表于 2008-11-19 20:31:00 | 显示全部楼层
好了吗?
爱过昙花
发表于 2008-11-19 20:44:39 | 显示全部楼层
是个不错的好消息,不知道另外一个问题有没有被修复
gho
发表于 2008-11-19 20:47:24 | 显示全部楼层
呵呵还没有出来啊。另外老大的地址无法下载郁闷ing
紫微垣
发表于 2008-11-19 21:37:51 | 显示全部楼层
L大要出新版了。。
astorm
发表于 2008-11-19 22:02:23 | 显示全部楼层
遗憾的关键的Bug并没有修复。白痴的FS
VOLVO-911
发表于 2008-11-19 22:04:47 | 显示全部楼层
还是没能修复同时报多个病毒啊
feihongtian 该用户已被删除
发表于 2008-11-19 22:05:41 | 显示全部楼层
压缩包释放拦截bug依旧存在
lzbbb
 楼主| 发表于 2008-11-19 22:12:17 | 显示全部楼层
可能是我的英文菜,没能将上报的 BUG 表达清楚,这是在线技术支持给我上报的两个 BUG 的回复,无语了!

----------------------------------------------------------------------------------------------------------------------------------------------------------------

Dear recipient,

When replying to this message, please keep the subject unchanged. This e-mail is related to the following F-Secure Service Request:

SR ID: 1-136217106
Created: 2008-11-10 07:26:44 PM
Subject: FW: Submit a bug
_____________________________________________________________________

Dear Customer,

Thank you for contacting F-Secure.

With regards to your enquiry, please follow the steps below as we need you to run a full system scan on all files in your computer. There is a setting which is required, therefore please follow each steps below.

Update your virus definitions.

1. Open F-Secure.
2. Click on 'Check now' on the main interface.

Perform a full computer scan.

1. Open F-Secure.
2. Click Virus & Spy Protection.
3. Click on Advanced
4. Select Manual Scanning on the left
5. Select Scan All Files and check on Scan inside compressed files
6. Click OK
7. Click Scan My Computer.
8. Perform Full Computer Check.

At the end of scan, click on 'Show Report' button to view the report. Save the report on Desktop for easy locating.

If you are unable to save the scanning report, kindly perform the steps below:-

i) Open the scanning report.
ii) Right-click on the report.
iii) Click Select all
iv) Right-click again.
v) Click copy.
vi) Click on Start button on the bottom left corner of your screen.
vii) Click All Programs or Program Files.
viii) Open Microsoft Office Word.
ix) Right-Click on the white background of Microsoft Office Word.
x) Click paste.
xi) Click File on the top left corner.
xii) Click Save as. Please save it on Desktop.

If you do not have Microsoft Office Word. You can continue from where you stop in step viii).

xiii) Click All Programs or Program Files > Accessories > Notepad.
xiv) Right-Click on the white background of Notepad..
xv) Click paste.
xvi) Click File on the top left corner.
xvii) Click Save as. Please save it on Desktop.

Then, reply us with the scanning report attached. Please allow us some time to investigate on the scanning report. We will get back to you as soon as possible.

Please feel free to contact us again should you need further assistance.

Thank you.

Best regards,
JK
--
Jayanth Kumar US: +1 (0) 866 295 2725
Support Engineer UK: +44 (0) 870 013 0793
F-Secure Corporation AUS: 1800-422-741 (local)
BE SURE http://support.f-secure.com


____________________________________________________________________

Problem description:

The below message was sent to F-Secure's support-web-feedback address. Please
send your reply to [email=********@163.com.]********@163.com.[/email]

Thanks.

Regards,
Jali Jumisko
[email=%20jali.jumisko@f-secure.com]jali.jumisko@f-secure.com[/email]
Support web coordinator at F-Secure
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