关于KAV 与 IIS 的兼容性问题的解决方案

vvv0808

发了信给卡巴, 问了一下KAV和IIS的兼容性问题的解决方法, 信的内容如下, 因为已经卸载了卡巴,装了红伞, 所以没有试过方法是否有效, 但可能会有其他朋友会碰到, 所以贴出来, 希望会有用.

2009.03.17, 06:24

Hello,

Dear Mrs/Mr:
If the problem  was resolved,after exiting the kaspersky,follow the below ways:

1.Please open the program------>settings------->Protection------->Restore------>next------>choose all options------>automatic mode ------>"next" to finish------>ok.
2.Please open the program------>settings------>Network------>on the right interface,click Select...----->no choose''HTTP 80''------>ok.
Try to it again please.

If the problem still exist ,after exiting the kaspersky.follow the below ways:
Please right-click ''My Network Places''---------->''Properties''---------->''Local Area Connection''---------->right-click ''Properties''--------->in the ''This connection uses the following items'',you'd better not choose ''Kaspersky Anti-Virus NDIS Filter'' or can uninstall it.After that you must reboot your computer.
Then try it again.

Best regards,
Kaspersky Lab Support Team

When answering the message, please keep the subject of the message intact. Change of the subject might result in loss of the correspondence concerning Your problem.

In order to create a new request for a different problem, use Your Personal Cabinet - https://support.kaspersky.com/PersonalCabinet

The list of your requests is available in the link -https://support.kaspersky.com/en/personalcabinet/HelpDesk/YourRequests

2009.03.15, 05:17 - Your Request:

Dear Sir
     I am a C# Developer, when I finished a solution of asp.net3.5 and set the IIS5.0  to point to the solution, then I open the IE7.0 to browse the website of local host that was the solution of asp.net3.5. I clicked the button of page and the page would began to load. but the page would load very slowly, at last the progress bar of page was paused,  however,  the page couldn"t render the result. So  I disabled the web guard of kaspersky, but the problem was also existed on it.  I uninstalled the kaspersky antivirus 2009,  and tried the website again, that"s OK. what"s problem with it.

vvv0808

我就不翻中文了, 如果有看不懂的, 请跟贴, 我会再解释成中文.

nanhai88

支持一下,

wquxing

看不懂啊

vvv0808

我的request 就不翻了， 我就翻一下卡巴官方的response：
假如退出卡巴，问题被解决了，请参照如下步骤：
1.请打开卡巴------>设置------->保护------->还原------>下一步----->选择所有选项------>自动模式 ------>"下一步" 完成------>ok.
2.请打开卡巴------>设置------->网络------>在右边的界面，点击选择.----->不要选择''HTTP 80''------>ok.
假如退出卡巴，问题依然存在，请参照如下步骤：
请右击''网上邻居''---------->''属性''---------->''本地连接''---------->右击 ''属性''--------->在网络连接在使用如下项目里你最好不要选择 ''Kaspersky Anti-Virus NDIS Filter'' 或者删除这个项目，完成后重启电脑，然后再试.

vvv0808

卡巴的compatibility 太差了，希望卡巴能solve this problem.

sam.to

原帖由 vvv0808 于 2009-3-21 16:34 发表
卡巴的compatibility 太差了，希望卡巴能solve this problem.

應说是issue


楼主是找ru的支持部嗎????

vvv0808

issue是中性词，指事件，problem是指具体的困难，是需要解决的。而issue是指有争议的问题, 所以用problem比较合适。

vvv0808

扯远了，卡饭要开一个英语版块了，我发了QA给美国的卡巴。

tyoto

希望卡巴能solve this problem.