受不了了红伞错误的识别该怎么告诉他们

显示全部楼层 · 发表于 2009-6-3 19:57:24

如上，
就是说某文件明明包含恶意代码上报检测结果却是 clean或者 unknow clean
尤其这几天错误的识别那个多啊
我该如何告诉他们

其实错误识别多数软件都有比如卡巴斯基
但是人家很快就回复。。
这个红伞该怎么弄？

显示全部楼层 · 发表于 2009-6-3 20:00:51

[#318129] Upload via Website 03 Jun 2009 13:42 +0200 Pending...
[#318018] Upload via Website 03 Jun 2009 07:57 +0200 Pending...
[#317990] Upload via Website 03 Jun 2009 06:29 +0200 03 Jun 2009 10:29 +0200
[#317956] Upload via Website 03 Jun 2009 04:13 +0200 Pending...
[#317594] Upload via Website 02 Jun 2009 13:49 +0200 03 Jun 2009 12:53 +0200
[#317469] Upload via Website 02 Jun 2009 06:38 +0200 02 Jun 2009 09:50 +0200
[#317186] Upload via Website 01 Jun 2009 14:58 +0200 Pending...
[#317044] Upload via Website 01 Jun 2009 09:54 +0200 01 Jun 2009 14:56 +0200
[#316802] Upload via Website 31 May 2009 15:39 +0200 02 Jun 2009 10:13 +0200
[#316762] Upload via Website 31 May 2009 13:44 +0200 Pending...
[#316761] Upload via Website 31 May 2009 13:41 +0200 Pending...
[#316760] Upload via Website 31 May 2009 13:39 +0200 01 Jun 2009 14:28 +0200
[#316759] Upload via Website 31 May 2009 13:38 +0200 Pending...
[#316757] Upload via Website 31 May 2009 13:27 +0200 Pending...
[#316756] Upload via Website 31 May 2009 13:26 +0200 Pending...
[#316754] Upload via Website 31 May 2009 13:25 +0200 Pending...
[#316750] Upload via Website 31 May 2009 13:22 +0200 Pending...
[#316749] Upload via Website 31 May 2009 13:20 +0200 Pending...
哎这效率啊越来越。。。

显示全部楼层 · 发表于 2009-6-3 20:48:17

网页上报
http://analysis.avira.com/samples/index.php

电邮上报
virus@avira.com

显示全部楼层 · 发表于 2009-6-4 07:34:46

没反应

显示全部楼层 · 发表于 2009-6-4 10:27:50

发个电邮交涉下

不过想让所有安软工程师分析结果一致也是不现实的

显示全部楼层 · 发表于 2009-6-4 19:39:48

不知道是我用 google自动翻译写的邮件语法僵硬让看不懂还是为什么
交涉根本没用
其实虚拟机一运行到底是什么一目了然。。。
错误识别这么多关键在于上传的文件会先机器自动扫描
然后在转入人工处理
如果自动扫描时干净的就不管了也不留备份
这方面和卡巴差距太大了。。

显示全部楼层 · 发表于 2009-6-5 19:28:26

红伞的服务本就赶不上卡巴，耐心点吧

显示全部楼层 · 发表于 2009-6-5 19:33:13

是么，我上报了几个都很快回复了

显示全部楼层 · 发表于 2009-6-8 21:27:16

[#321085] Upload via Website 08 Jun 2009 15:26 +0200 Pending...
[#321082] Upload via Website 08 Jun 2009 15:21 +0200 Pending...
[#321080] Upload via Website 08 Jun 2009 15:10 +0200 Pending...
[#320636] Upload via Website 07 Jun 2009 14:44 +0200 Pending...
[#320285] Upload via Website 06 Jun 2009 15:06 +0200 Pending...
[#320281] Upload via Website 06 Jun 2009 15:00 +0200 Pending...
[#320130] Upload via Website 06 Jun 2009 10:10 +0200 Pending...
[#320129] Upload via Website 06 Jun 2009 10:08 +0200 Pending...
[#319365] Upload via Website 05 Jun 2009 15:05 +0200 08 Jun 2009 08:58 +0200
[#319102] Upload via Website 05 Jun 2009 11:26 +0200 05 Jun 2009 12:01 +0200
[#318813] Upload via Website 05 Jun 2009 02:11 +0200 05 Jun 2009 10:16 +0200
[#318811] Upload via Website 05 Jun 2009 02:08 +0200 05 Jun 2009 08:16 +0200
[#318540] Upload via Website 04 Jun 2009 13:32 +0200 Pending...
[#318382] Upload via Website 04 Jun 2009 02:23 +0200 05 Jun 2009 14:41 +0200
[#318377] Upload via Website 04 Jun 2009 01:51 +0200 04 Jun 2009 10:24 +0200
[#318129] Upload via Website 03 Jun 2009 13:42 +0200 03 Jun 2009 17:09 +0200
[#318018] Upload via Website 03 Jun 2009 07:57 +0200 04 Jun 2009 11:06 +0200
[#317990] Upload via Website 03 Jun 2009 06:29 +0200 03 Jun 2009 10:29 +0200
[#317956] Upload via Website 03 Jun 2009 04:13 +0200 Pending...
[#317594] Upload via Website 02 Jun 2009 13:49 +0200 03 Jun 2009 12:53 +0200
[#317469] Upload via Website 02 Jun 2009 06:38 +0200 02 Jun 2009 09:50 +0200
[#317186] Upload via Website 01 Jun 2009 14:58 +0200 Pending...
[#317044] Upload via Website 01 Jun 2009 09:54 +0200 01 Jun 2009 14:56 +0200
[#316802] Upload via Website 31 May 2009 15:39 +0200 02 Jun 2009 10:13 +0200
[#316762] Upload via Website 31 May 2009 13:44 +0200 Pending...

无语了我就

[求助] 受不了了 红伞错误的识别 该怎么告诉他们

回复

[求助] 受不了了红伞错误的识别该怎么告诉他们