红伞检测到病毒的窗口里没有"添加到排除"吧?

tangke525

要是有个类似于"添加到排除(信任)"的选项就好了,搞得我现在一遇到误报的程序就要关监控先.

要么就是手动设置,很麻烦.

我在他们官方论坛发帖建议了,不知道他们能考虑不.

jlennon

事先事后都可以，就是不能事中排除，事中可以忽略。

tangke525

德国方面回复了,如下:

Hello,

If the Scanner or Guard brings up a false positive, you can choose to ignore it and then add it to the scanner or guard's exception list (in Configuration). You can also send the file using the Suspicious files link at the bottom of this page so that the false positive will be fixed.

If you get many false positives during a scan (which I believe it's very unlikely) and you want to add them all, you can open and/or print the report file so that you see all of them. Then, you can add one by one to the exception list.

It's quite tricky to include an "add to exception" option in the Detection window, since it can be used inappropriately.

Thank you for your feedback, and I can assure you it's considered seriously.

Best regards,
Radu

他们觉得不加为好,还得靠手动,还要"one bye one"...faint

tangke525

不管怎么说,人家服务态度还是好的,至少在某些国产杀软的官方论坛,斑竹都不见人影,发了帖理都没人理.

周杰伦

有啊，红伞有排除列表啊

451102995

原帖由 周杰伦 于 2007-2-8 07:37 发表
有啊，红伞有排除列表啊

老周......人家说的是弹出警报的时候排除~~~~这时候是没有的啊~~~只能事先排除，或者事后排除......

周杰伦

是的，要先排除的，弹出警报的时候只能用忽略，没有排除这个选项

jy416

过了多少时间回复的？
唉，国内有几个软件商能做到这样的售后，何况是个免费软件