how to uninstall Sophos security software
This article describes how to remove the current versions of Sophos Anti-Virus, Sophos Computer Security and Sophos Security Suite from your network of Windows and Mac OS X computers, as well as from your Windows servers. The number of products to remove depends on which Sophos software package you are using, as described in the 'What to remove' section below.
Note: these instructions will remove all Sophos products from your network. They should be used when upgrading to a version of Endpoint Security and Control. To remove Sophos Client Firewall or PureMessage for Microsoft Exchange only, follow the detailed instructions below and remove that one component only.
What to remove
Sophos Anti-Virus SBE
If you use Sophos Anti-Virus SBE, please remove the following items, in this order, from your computers:
* Sophos AutoUpdate
* Sophos Anti-Virus
* Sophos Remote Management System (RMS)
See the Removal Instructions section below for detailed instructions for each operating system.
Sophos Computer Security
If you use Sophos Computer Security, please remove the following items, in this order, from your computers:
* Sophos AutoUpdate
* Sophos Client Firewall (if installed)
* Sophos Anti-Virus
* Sophos Remote Management System (RMS)
And the following items from your server:
* Sophos Control Center
* Microsoft SQL Server Desktop Engine (SOPHOS)
See the Removal Instructions section below for detailed instructions for each operating system.
Sophos Computer Security
If you use Sophos Computer Security, please remove the following items, in this order, from your computers:
* Sophos AutoUpdate
* Sophos Client Firewall
* Sophos Anti-Virus
* Sophos Remote Management System (RMS)
And the following items from your server:
* Sophos Control Center
* PureMessage for Microsoft Exchange
* Microsoft SQL Server Desktop Engine (SOPHOS)
See the Removal Instructions section below for detailed instructions for each operating system.
Removal instructions
See below for instructions on how to uninstall Sophos security software components from:
* Windows NT, 95/98/ME, and Windows 2000/XP/2003.
* Windows Vista
* Mac OS X
* Windows Servers
Windows NT, 95/98/Me and Windows 2000/XP/2003
For some versions of Windows, you click an 'Add/Remove' button and, for others, it is a 'Remove' button.
Note: Some of the components listed below may not be present, depending on the product you have installed.
At each computer:
1. Open 'Control Panel'.
2. Select 'Add/Remove Programs'.
3. Select 'Sophos AutoUpdate', click 'Add/Remove', and follow the instructions on the screen.
4. Select 'Sophos Client Firewall', click 'Add/Remove', and follow the instructions on the screen.
5. Select 'Sophos Anti-Virus', click 'Add/Remove', and follow the instructions on the screen.
6. Select 'Sophos Remote Management System', click 'Add/Remove', and follow the instructions on the screen.
7. You may be prompted to restart the computer.
Windows Vista
Note: Some of the components listed below may not be present, depending on the product you have installed.
At each computer:
1. Open 'Control Panel'.
2. Select 'Programs and Features'.
3. Select 'Sophos AutoUpdate', click 'Uninstall', and follow the instructions on the screen.
4. Select 'Sophos Client Firewall', click 'Add/Remove', and follow the instructions on the screen.
5. Select 'Sophos Anti-Virus', click 'Uninstall', and follow the instructions on the screen.
6. Select 'Sophos Remote Management System', click 'Uninstall', and follow the instructions on the screen.
7. You may be prompted to restart the computer.
Mac OS X
You will need to enter an administrator username and password to run the uninstaller.
* For Mac OS X version 7.0.2+, at each computer:
1. Go to Macintosh HD|Library|Sophos Anti-Virus.
2. Select 'Remove Sophos Anti-Virus.pkg'.
3. Follow the instructions on the screen.
* For earlier versions of Mac OS X, for step 1 go to the location Macintosh HD|Library|Application Support|Sophos Anti-Virus.
Windows Servers
Note: Some of the components listed below may not be present, depending on the products you have installed.
At the Windows server where you have installed the Sophos Control Center, open the 'Add or Remove programs' window as follows:
* On a Windows 2000 server, click Start|Settings|Control Panel|Add/Remove programs.
* On a Windows 2003 server, click Start|Control Panel|Add or Remove programs.
1. Select 'Sophos AutoUpdate', click 'Uninstall', and follow the instructions on the screen.
2. Select 'Sophos Anti-Virus', click 'Uninstall', and follow the instructions on the screen.
3. Select 'Sophos Remote Management System', click 'Uninstall', and follow the instructions on the screen.
4. Select Sophos Control Center and click 'Remove'. Follow the instructions given on the screen.
5. Select PureMessage for Microsoft Exchange and click 'Remove'. Follow the instructions given on the screen.
6. Select Microsoft SQL Server Desktop Engine and click 'Remove'. Follow the instructions given on the screen. |
发表于 2009-7-15 17:51:01
发表于 2009-7-15 17:56:22
