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Panda Software的服務的確還不錯

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herofrederick
发表于 2007-2-16 11:36:26 | 显示全部楼层 |阅读模式
病毒程式上報後24小時內就提取了特徵碼並回復了郵件
原來給McAfeeESET上報時很少能收到回復,就是收到也是很久以後的事情了
可惜Panda的軟體太占資源了

Dear customer:

We are enclosing a link to the updated signature file.

http://www.pandasoftware.com/virus_info/disclaimer.htm

This file has been created in order to detect and disinfect your malware. We will shortly make available to all our customers the new certified signature file, which will be accessible through the automatic updates.

Once the virus signature file is downloaded, please follow the procedure below:
1.- Decompress the PAV.ZIP file in the directory in which your antivirus is installed. If the signature file cannot be replaced, use the tool with such object, that can be downloaded from the following URL: http://www.pandasoftware.com/virus_info/disclaimer_update.htm
2.- Restart your computer and use your antivirus normally.

Should you have any question about this process, you may contact our technical support department (techsupport@pandasoftware.com), where you will be given the appropriate indications.
The file Dc31.exe belongs to the trojan Trj/Small.VL, due to the nature of the file, it can only be deleted.

The following advice will help you to eliminate the Trj/Small.VL and protect yourself against it in future.
Visit our web page with information about the malware:
http://www.pandasoftware.com/virus_info/enc/overview.aspx?idvirus=150232
Follow the instructions on how to eliminate the malware:
http://www.pandasoftware.com/virus_info/enc/solution.aspx?idvirus=150232
The file Dc30.007 you sent us is damaged and it can not be run, we advise you to delete it.

If your computer has Windows Millennium or Windows XP installed, you can find information to permanently remove all trace of the virus in the following URL:
Windows Milenium
http://www.pandasoftware.com/support/card.aspx?id=17&IdIdioma=2
Windows XP
http://www.pandasoftware.com/support/card.aspx?id=18&IdIdioma=2

At http://www.pandasoftware.com/virus_info there is extensive information on all malware detected by our antivirus, as well as the steps to take to remove them from your system.

If you want more information on how to update your antivirus and the action to take when new viruses appear, visit our Support pages at: http://www.pandasoftware.com/support/. You will also find full information and FAQs about your product.
We hope this answer has been helpful and do not hesitate to contact us should you need any suspicious file analyzed in future.

If you do not have an antivirus program or you would like to receive up-to-date information about the characteristics of our new products and which types of malware detects each of them, we offer you the Panda antivirus solution that best meets your needs.
http://www.pandasoftware.com/products

Best regards,
PandaLabs
mailto:virus@pandasoftware.com

Panda Software
Buenos Aires 12
48001 BILBAO - SPAIN
http://www.pandasoftware.com
Panda Software, a world leader in virus and intrusion prevention, presents its new family of solutions. The new range of IT security products boasts a series of outstanding technological innovations and caters for all clients, from the largest corporations to home users. More information at: http://www.pandasoftware.com/products

Protect yourself now against viruses and intrusions! Try our products, FREE! at http://www.pandasoftware.com/downloads/

[ 本帖最后由 herofrederick 于 2007-2-16 11:41 编辑 ]
deane_tiantian
发表于 2007-2-16 11:39:21 | 显示全部楼层
全英文, 四级暂时未过的飘过
herofrederick
 楼主| 发表于 2007-2-16 11:46:34 | 显示全部楼层
大致意思就是
我們已經針對你上報的病毒檔提取了特徵碼,現在提供一個鏈結請你手動下載這個更新包。我們也將儘快將這個簽名檔添加到自動更新中
接著說了怎麼用手動下載的更新包
這個檔感染了特洛伊程式Trj/Small.VL,這個特洛伊不能被清除,只能被刪除
接著又說了怎麼對付這個特洛伊
最後是一點廣告資訊了
The EQs
发表于 2007-2-16 11:52:17 | 显示全部楼层
panda老是说可疑文件。。。。听的人烦都烦死了。。。。
herofrederick
 楼主| 发表于 2007-2-16 11:56:59 | 显示全部楼层
Truprevent技術也有令人苦惱的一面……
我的Laptop上用的是ESET NOD32

[ 本帖最后由 herofrederick 于 2007-2-16 11:58 编辑 ]
The EQs
发表于 2007-2-16 12:08:35 | 显示全部楼层
看某测试。。panda对付malware的能力真的很不错。。。。
herofrederick
 楼主| 发表于 2007-2-16 12:27:06 | 显示全部楼层
Panda的Truprevent技術和啟發式技術做的的確不錯
不過資源佔用實在很恐怖
要是能向NOD32學習學習就好了
它的Panda Internet Security 2007 with Truprevent用起來,開機慢,運行卡
建議還是1G以上記憶體, 雙核CPU的用戶使用吧
感覺比KIS6.0還要卡
The EQs
发表于 2007-2-16 12:28:45 | 显示全部楼层
感觉国外用panda的比国内的多。。。
herofrederick
 楼主| 发表于 2007-2-16 12:34:31 | 显示全部楼层
Panda主要是在歐洲開拓市場吧
不過很早就看到它的中文版了
價格……有點驚人,而且很少看到它打折什麼的
廣告做得也不多
病毒庫本來一直不大
最近突然發憤,有時日升上千,猛增到四十萬左右……
ktango
发表于 2007-2-16 12:46:13 | 显示全部楼层
小弟佩服Panda Software的服務真是非常詳細。
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