怎样向BD官方上传病毒样本

显示全部楼层 · 发表于 2009-8-14 20:16:42

如题，怎样向BD官方上传病毒样本？我中了一个毒，BD竟然没有报警，扫描无结果，怎么向BD官方反应？

显示全部楼层 · 发表于 2009-8-14 23:58:17

virus_submission@bitdefender.com. ZIP格式压缩，加密码"infected"

显示全部楼层 · 发表于 2009-8-15 00:00:16

发给support@bitdefender.com也可以

>In order to be able to provide you specific information please send us the
>suspect/infected files as described below. Please note that these files will
>be used for malware analysis only and will be treated accordingly.
>
>1. Disable BitDefender's real-time protection and any other security software
>you might use;
>2. Display hidden objects in Windows (how to information is written bellow);
>3. Locate the suspect/infected files:
>
>4. Compress them using a common archiver of your choice (e.g.: WinZip, WinRAR,
>WinAce etc.);
>5. Protect the archive with the password "infected";
>6. Attach the archive to a reply to this message and make sure to enclose the
>password in the message body;
>7. Send us the email;
>8. Enable the BitDefender protection.

显示全部楼层 · 发表于 2009-8-15 00:36:45

support@bitdefender.com只能发小包，大包的话会让你发到virus_submission@bitdefender.com

显示全部楼层 · 发表于 2009-8-15 11:53:44

谢谢楼上几位.怎么这么多,到底是哪一种?

显示全部楼层 · 发表于 2009-8-15 11:55:37

BD对上报很冷淡，LZ要有心理准备

显示全部楼层 · 发表于 2009-8-15 15:16:06

经常不回复

显示全部楼层 · 发表于 2009-8-15 18:17:58

正版用戶透過"support@bitdefender.com"後客服會通知處理情形

.

显示全部楼层 · 发表于 2009-8-15 18:51:37

support@bitdefender.com和virus_submission@bitdefender.com

显示全部楼层 · 发表于 2009-8-15 22:39:14

原帖由 zx.515466427 于 2009-8-15 15:16 发表
经常不回复

那就上报到回复为止

怎样向BD官方上传病毒样本

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