高手请进……360杀毒病毒库无法更新

zipurple

360杀毒无法更新，一直提示“更新失败，错误码：-2000”！请教解决的方式。

另外我的安全卫士也总不能自动更新……

360杀毒网络检测工具检测结果附下

诊断时间：2009-11-22 12:36:05

该诊断报告由 360网络检测工具 生成 1.0.0.7

操作系统：Windows XP Service Pack 2

[ ipconfig ]

Windows IP Configuration Host Name . . . . . . . . . . . . : PC-200907120703 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : NoEthernet adapter 本地连接: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC Physical Address. . . . . . . . . : 00-24-1D-69-6D-81 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 202.196.0.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : PPP adapter rwpppoe: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface Physical Address. . . . . . . . . : 00-53-45-00-00-00 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 123.8.66.98 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 123.8.66.98 DNS Servers . . . . . . . . . . . : 202.102.224.68 202.102.227.68 NetBIOS over Tcpip. . . . . . . . : Disabled


[ netstat ]

===========================================================================

Interface List

0x1 ........................... MS TCP Loopback interface

0x2 ...00 24 1d 69 6d 81 ...... Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC - 数据包计划程序微型端口

0x20004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface

===========================================================================

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 123.8.66.98 123.8.66.98 1

123.8.64.1 255.255.255.255 123.8.66.98 123.8.66.98 1

123.8.66.98 255.255.255.255 127.0.0.1 127.0.0.1 50

123.255.255.255 255.255.255.255 123.8.66.98 123.8.66.98 50

127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1

202.196.0.0 255.255.255.0 202.196.0.3 202.196.0.3 20

202.196.0.3 255.255.255.255 127.0.0.1 127.0.0.1 20

202.196.0.255 255.255.255.255 202.196.0.3 202.196.0.3 20

224.0.0.0 240.0.0.0 202.196.0.3 202.196.0.3 20

224.0.0.0 240.0.0.0 123.8.66.98 123.8.66.98 1

255.255.255.255 255.255.255.255 123.8.66.98 123.8.66.98 1

255.255.255.255 255.255.255.255 202.196.0.3 202.196.0.3 1

Default Gateway: 123.8.66.98

===========================================================================

Persistent Routes:

None

Route Table


[ nslookup ]

Non-authoritative answer:Server: ns1.hazzptt.net.cn

Address: 202.102.224.68

Name: dl.qh-lb.com

Addresses: 125.46.62.178, 125.46.1.235

Aliases: sdl.360safe.com



[ nslookup ]

Non-authoritative answer:Server: ns1.hazzptt.net.cn

Address: 202.102.224.68

Name: sdup.qh-lb.com

Addresses: 125.46.62.179, 125.46.41.167

Aliases: sdup.360.cn



[ tracert ]

Tracing route to dl.qh-lb.com [125.46.1.235]over a maximum of 30 hops: 1 36 ms 29 ms 34 ms hn.kd.ny.adsl [123.8.64.1] 2 43 ms 30 ms 59 ms pc93.zz.ha.cn [61.168.246.93] 3 35 ms 47 ms 36 ms pc113.zz.ha.cn [61.168.253.113] 4 37 ms 40 ms 37 ms pc126.zz.ha.cn [61.168.253.126] 5 37 ms 38 ms 41 ms pc134.zz.ha.cn [61.168.159.134] 6 43 ms 38 ms 37 ms hn.kd.ny.adsl [125.46.1.235] Trace complete.


[ tracert ]

Tracing route to sdup.qh-lb.com [125.46.62.179]over a maximum of 30 hops: 1 30 ms 29 ms 30 ms hn.kd.ny.adsl [123.8.64.1] 2 31 ms 31 ms 33 ms pc125.zz.ha.cn [61.168.246.125] 3 35 ms 35 ms 34 ms pc61.zz.ha.cn [61.168.255.61] 4 40 ms 35 ms 36 ms pc166.zz.ha.cn [61.168.255.166] 5 35 ms 35 ms 48 ms hn.kd.ny.adsl [222.141.222.82] 6 35 ms 37 ms 35 ms hn.kd.ny.adsl [125.46.62.179] Trace complete.


[ 代理设置 ]

ProxyEnable: False

User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

ProxyOverride:

ProxyServer:

ProxyHttp1.1: True

[ HOSTS表 ]

------ 屏蔽迅雷看看广告 ------

0.0.0.0 pubstat.sandai.net

0.0.0.0 mcfg.sandai.net

0.0.0.0 biz5.sandai.net

0.0.0.0 float.sandai.net

0.0.0.0 cl.kankan.xunlei.com

127.0.0.1 211.94.190.80

127.0.0.1 adsresult.joywell.com.cn

127.0.0.1 advstat.xunlei.com

127.0.0.1 biz5.sandai.net

127.0.0.1 mcfg.sandai.net

127.0.0.1 mtips.xunlei.com

127.0.0.1 pubstat.sandai.net

127.0.0.1 wy.xunlei.com

127.0.0.1 cl.kankan.xunlei.com

127.0.0.1 float.sandai.net


[ IPSeeker显示的用户IP地址 ]

查询结果： 123.8.66.98 - 河南省 安阳市

[ 下载测试 ]

**************************************

测试第 1 组下载地址(共 2 组)

http://sdup.360.cn/sdup.cab

2009-11-22 12:36:19 -- 2009-11-22 12:36:19 ( 10748 Bytes， 0.156 s，68897 Bytes/s)

http://125.46.62.179/sdup.cab sdup.360.cn

2009-11-22 12:36:19 -- 2009-11-22 12:36:19 ( 10748 Bytes， 0.219 s，49078 Bytes/s)

http://125.46.41.167/sdup.cab sdup.360.cn

**************************************

测试第 2 组下载地址(共 2 组)

http://sdl.360safe.com/sdup.cab

2009-11-22 12:36:19 -- 2009-11-22 12:36:19 ( 1725 Bytes， 0.078 s，22115 Bytes/s)

http://125.46.1.235/sdup.cab sdl.360safe.com

2009-11-22 12:36:19 -- 2009-11-22 12:36:19 ( 1725 Bytes， 0.078 s，22115 Bytes/s)

http://125.46.62.178/sdup.cab sdl.360safe.com


[ 网络检测结束 ]

[ 本帖最后由 zipurple 于 2009-11-22 17:11 编辑 ]

zipurple

麻烦高手同志们帮忙解决下问题

wusuwusu

我新手。

will

根据楼主的网络日志  网络没问题  
应该是其他的问题

zipurple

谢谢分析，有其他的建议没？

cctv12a

发到360的官方论坛``

尔等如此无情丶

卸载重装试试。
不知道怎么样

zipurple

这着用了，但是不管用……

zipurple

原帖由 cctv12a 于 2009-11-22 14:33 发表
发到360的官方论坛``

拜托卡饭的各位了，看看http://bbs.360.cn/4077772/31919000.html?page=1&type=1#layer_6就明白我的无奈了

主动防御

直接换吧，小A和红伞F哪个不比360好？可以的话正版卡巴，诺顿也不错