求助：win7下小A安装出现问题

a33222

27.04.2010 13:57:51 general: Started: 27.04.2010, 13:57:51
27.04.2010 13:57:51 general: Running setup_ais-1fb (507)
27.04.2010 13:57:51 system: Operating system: Windows 7 ver 6.1, build 7600, sp 0.0
27.04.2010 13:57:51 system: Memory: 38% load. Phys:1256896/2054448K free, Page:3251152/4108896K free, Virt:2041776/2097024K free
27.04.2010 13:57:51 system: Computer WinName: YKH
27.04.2010 13:57:51 system: Windows Net User: YKH\George Yao
27.04.2010 13:57:51 general: Cmdline: /sfx /sfxstorage "C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688"  /srcpath "D:\SYS_PR~1\using" /sfxname "setup_av_free"
27.04.2010 13:57:51 general: DldSrc set to sfx
27.04.2010 13:57:51 general: Old version: ffffffff (-1)
27.04.2010 13:57:51 general: Install check: SetupVersion does NOT exist
27.04.2010 13:57:51 general: SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 0
27.04.2010 13:57:51 registry: Get registry: Software\Microsoft\Internet Explorer\Version=8.0.7600.16385
27.04.2010 13:57:51 general: Operation set to INST_OP_INSTALL
27.04.2010 13:57:51 general: GUID: 7d03e7e6-8326-4ca3-be57-42a1d2ad0e24
27.04.2010 13:57:51 general: SelectCurrent: selected server 'tmp sfx storage' from 'sfx'
27.04.2010 13:57:51 internet: SYNCER: Type: use IE settings
27.04.2010 13:57:51 internet: SYNCER: Auth: another authentication, use WinInet
27.04.2010 13:57:51 general: Changed Edition=1
27.04.2010 13:57:51 general: Entered SetupProcessAIS::Do( INST_OP_INSTALL )
27.04.2010 13:57:51 general: Entered SetupProcessWin32Avast::Do( INST_OP_INSTALL )
27.04.2010 13:57:51 general: Entered SetupProcessWin32::Do( INST_OP_INSTALL )
27.04.2010 13:57:51 general: Entered SetupProcess::Do( INST_OP_INSTALL )
27.04.2010 13:57:55 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:57:55 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:57:55 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:57:55 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:57:55 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:57:55 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:57:55 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:57:55 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:57:55 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:57:55 package: Part jrog-9b was set to be installed
27.04.2010 13:57:59 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:57:59 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:57:59 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:57:59 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:57:59 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:57:59 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:57:59 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:57:59 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:57:59 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:57:59 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:57:59 package: Part jrog-9b was set to be installed
27.04.2010 13:58:00 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:00 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:00 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:00 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:00 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:00 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:00 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:00 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:00 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:00 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:00 package: Part jrog-9b was set to be installed
27.04.2010 13:58:02 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:02 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:02 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:02 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:02 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:02 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:02 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:02 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:02 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:02 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:02 package: Part jrog-9b was set to be installed
27.04.2010 13:58:03 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:03 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:03 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:03 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:03 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:03 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:03 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:03 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:03 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:03 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:03 package: Part jrog-9b was set to be installed
27.04.2010 13:58:04 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:04 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:04 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:04 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:04 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:04 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:04 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:04 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:04 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:04 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:04 package: Part jrog-9b was set to be installed
27.04.2010 13:58:05 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:05 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:05 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:05 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:05 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:05 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:05 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:05 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:05 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:05 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:05 package: Part jrog-9b was set to be installed
27.04.2010 13:58:05 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:05 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:05 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:05 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:05 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:05 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:05 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:05 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:05 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:05 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:05 package: Part jrog-9b was set to be installed
27.04.2010 13:58:06 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:06 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:06 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:06 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:06 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:06 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:06 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:06 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:06 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:06 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:06 package: Part jrog-9b was set to be installed
27.04.2010 13:58:07 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:07 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx
27.04.2010 13:58:07 package: LoadPartInfo: jrog = jrog-9b returned 00000000
27.04.2010 13:58:07 package: LoadPartInfo: program = prg_ais-1fb returned 00000000
27.04.2010 13:58:07 package: LoadPartInfo: setup = setup_ais-1fb returned 00000000
27.04.2010 13:58:07 package: LoadPartInfo: vps = vps_win32-10041401 returned 00000000
27.04.2010 13:58:07 package: LoadProductVpu: C:\Users\GEORGE~1\AppData\Local\Temp\_av_sfx.tm~a02688\prod-ais.vpx ended with 00000000
27.04.2010 13:58:07 package: Part prg_ais-1fb was set to be installed
27.04.2010 13:58:07 package: Part vps_win32-10041401 was set to be installed
27.04.2010 13:58:07 package: Part setup_ais-1fb was set to be installed
27.04.2010 13:58:07 package: Part jrog-9b was set to be installed
27.04.2010 13:58:09 file: Destination folder: C:\Program Files\Alwil Software\Avast5
27.04.2010 13:58:09 package: Transferred: files 0, bytes 0, time 0 ms
27.04.2010 13:58:09 package: Retries: total 0, files 0, servers 1
27.04.2010 13:58:09 general: DldSrc set to inet
27.04.2010 13:58:10 general: Server definition(s) loaded for 'main': 334 (maintenance:0)
27.04.2010 13:58:10 general: SelectCurrent: selected server 'Download619 AVAST5 Server' from 'main'
27.04.2010 13:58:10 internet: SYNCER: Type: use IE settings
27.04.2010 13:58:10 internet: SYNCER: Auth: another authentication, use WinInet
27.04.2010 13:58:11 internet: Sending stats 'http://download619.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
27.04.2010 13:58:11 file: NeedReboot=false
27.04.2010 13:58:11 general: Return code: 0x000004C7 [The operation was canceled by the user.]
27.04.2010 13:58:11 general: Stopped: 27.04.2010, 13:58:11

天使的愤怒

回复 1# a33222
建议楼主把出现的问题详细的描述下，别光贴日志。谢谢！
[:27:]

天使的愤怒

楼主可以尝试清理一下注册表项，然后以管理员权限再次安装avast!免费版。

a33222

回复 3# bc123


    谢了，刚卸载的诺顿，很无趣。

天使的愤怒

回复 4# a33222
可以尝试在注册表和硬盘分区中搜索“Norton”，并清除符合条件的项目。