本帖最后由 亦北 于 2010.8.31 23:02 编辑
下面是聊天记录，呃，KEY部分被我删除，没炫耀，只是觉得好奇才装NIS，几年来基本每半个月都会装次系统 ，用什么杀软都一样，看看论坛某强人说的是不是真的，没想到.... yibei has entered room. Appala has entered room. Email with reconnect link has been sent to: If you get disconnected, click the link toreconnect to the same chat session.
Appala(TueAug 31 07:12:55 UTC+0800 2010)> You are being transferred to Appala.
Appala(TueAug 31 07:12:58 UTC+0800 2010)> Welcome to Norton Support, my name is Raju,Can I please have a minute to go through the information you have provided?
Appala(TueAug 31 07:13:50 UTC+0800 2010)> Hi
,could you please elaborate the issue?
yibei(Tue Aug 31 22:14:34 UTC+0800 2010)> I bought 10 NIS keys and I want to add theremaining time up
yibei(Tue Aug 31 22:15:49 UTC+0800 2010)> Sorry I can not type in
yibei(Tue Aug 31 22:15:55 UTC+0800 2010)> English,
yibei(Tue Aug 31 22:16:39 UTC+0800 2010)> Would you speak in Chinese Appala(Tue Aug 31 07:16:09 UTC+0800 2010)> Okay
,then tell me you lan age I can provide related support number to get help.
Appala(TueAug 31 07:17:21 UTC+0800 2010)>
, doyou want me to give Chinese support number?
yibei(Tue Aug 31 22:17:58 UTC+0800 2010)>
Can I keep 10 keys overlay together?
Appala(TueAug 31 07:18:45 UTC+0800 2010)> I see that you want to 10 keys of subscriptionto single key, is that correct?
yibei(Tue Aug 31 22:20:33 UTC+0800 2010)> Sure~~
Appala(TueAug 31 07:20:16 UTC+0800 2010)> The number is 800 830 1153.
yibei(Tue Aug 31 22:21:38 UTC+0800 2010)> it is out of work time now~ But I want to getit right now
Appala(TueAug 31 07:21:41 UTC+0800 2010)> Okay, your case number is 55, please writethis down.
Appala(TueAug 31 07:21:58 UTC+0800 2010)> I see that you want to add 10 keys ofsubscription to a single key, is that correct?
yibei(Tue Aug 31 22:22:53 UTC+0800 2010)> year exactly what I mean
Appala(TueAug 31 07:23:45 UTC+0800 2010)>
,please provide me Norton product keys.
yibei(Tue Aug 31 22:25:14 UTC+0800 2010)>
all 10 No.?
Appala(TueAug 31 07:25:04 UTC+0800 2010)>
Yes.
yibei(Tue Aug 31 22:25:53 UTC+0800 2010)>
yibei(Tue Aug 31 22:25:57 UTC+0800 2010)>
Appala(TueAug 31 07:25:26 UTC+0800 2010)> And the key to which you want
to add remaining days.
Appala(TueAug 31 07:27:34 UTC+0800 2010)> To which key you want to add all keyssubscription?
yibei(Tue Aug 31 22:29:45 UTC+0800 2010)> Please add all keys subsciption to the lastone~~
Appala(TueAug 31 07:29:27 UTC+0800 2010)> Okay
Appala(TueAug 31 07:29:34 UTC+0800 2010)> Would you mind if I put you on hold for a fewminutes so that I can dig a bit further into this?
yibei(Tue Aug 31 22:31:38 UTC+0800 2010)> OK, I am waiting for your quickly reply~~
Appala(TueAug 31 07:39:01 UTC+0800 2010)> Thank you for being on hold.
Appala(TueAug 31 07:39:24 UTC+0800 2010)> I have added all keys subscription to this key*******
Appala(TueAug 31 07:39:42 UTC+0800 2010)> So please activate with the
above key then you will get remaining days.
yibei(Tue Aug 31 22:41:04 UTC+0800 2010)> O ,THANK YOU SO MUCH FOR YOUR STRONG SUPPORTWISH YOU HAVE A VERY NICE DAY~~~
yibei(Tue Aug 31 22:41:23 UTC+0800 2010)> I WILL TRY TO USE THIS KEY RIGHT NOW
Appala(TueAug 31 07:41:09 UTC+0800 2010)> You are welcome. It's been pleasure assistingto you. Is there anything else that I can help you with?
yibei(Tue Aug 31 22:42:41 UTC+0800 2010)> THANK YOU SO MUCH ~~i can use this key now~~~
Appala(TueAug 31 07:42:22 UTC+0800 2010)> yes.
Appala(TueAug 31 07:42:23 UTC+0800 2010)> Before we go can I check with you that theproblem you contacted us about has been fixed and that its ok for me to closethis case?
yibei(Tue Aug 31 22:43:15 UTC+0800 2010)> yeah~~I have no more questions
yibei(Tue Aug 31 22:43:22 UTC+0800 2010)> Thank you so much`~
Appala(TueAug 31 07:42:53 UTC+0800 2010)> Thank you for contacting Norton.
Have a great day!
Appala(TueAug 31 07:44:19 UTC+0800 2010)> Thank you for your business and time.
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发表于 2010-8-31 23:00:40
楼主
周末换卡巴2011了，呃，这个应该会修复吧，有点无语
