360和金山毒霸都升级失败！我网络正常啊！

显示全部楼层 · 发表于 2010-12-3 21:14:15

本帖最后由 sdnsr 于 2011-1-24 09:50 编辑

先说说我家网络环境：电信4M ADSL，无线路由接3台电脑。
其中两部电脑都正常，有一部却让我头痛：

发现安装的360杀毒从11月13日就没更新过，手工点更新后仍无法更新，就是网络不通的模样，
但此电脑网络正常，QQ、网页、在线视频均没有问题。

卸载了360杀毒、360安全卫士后，官网下载了最新版，重装安装后，问题依旧。
我又下载了360的网络诊断程序，诊断过程完成后，发现结果是我看不懂的。

于是下载了QQ管家和金山毒霸，抱着一试的心态……
结果：金山毒霸也无法更新！与之前360的现象完全一样，网络不通的模样。
QQ管家说发现我的电脑有7个漏洞，可是无法下载更新！QQ管家最新资讯也无法读取！
而此时电脑上网仍然正常，QQ、网页、在线视频啥都行。

请兄弟们帮助解决。
附：360网络诊断程序结果，见2楼。

已经解决：最后用360系统急救箱搞好了。

显示全部楼层 · 发表于 2010-12-3 21:15:17

360网络诊断程序结果：

诊断时间：2010-11-30 20:55:35
该诊断报告由 360网络检测工具生成 1.0.0.7
操作系统：Windows XP Service Pack 3

[ ipconfig ]

Windows IP Configuration

      Host Name . . . . . . . . . . . . : PC2006112201cqj

      Primary Dns Suffix  . . . . . . . :

      Node Type . . . . . . . . . . . . : Unknown

      IP Routing Enabled. . . . . . . . : No

      WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter 本地连接:

      Media State . . . . . . . . . . . : Media disconnected

      Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

      Physical Address. . . . . . . . . : 00-19-E0-26-DB-49

Ethernet adapter 本地连接 2:

      Media State . . . . . . . . . . . : Media disconnected

      Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet

      Physical Address. . . . . . . . . : 48-30-4B-61-04-00

Ethernet adapter 无线网络连接 2:

      Connection-specific DNS Suffix  . :

      Description . . . . . . . . . . . : TL-WN321G/WN321G+ Wireless USB Adapter #2

      Physical Address. . . . . . . . . : 00-1D-0F-05-65-47

      Dhcp Enabled. . . . . . . . . . . : No

      IP Address. . . . . . . . . . . . : 192.168.1.168

      Subnet Mask . . . . . . . . . . . : 255.255.255.0

      Default Gateway . . . . . . . . . : 192.168.1.1

      DNS Servers . . . . . . . . . . . : 202.96.128.86

                                          202.96.128.166

[ netstat ]
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 19 e0 26 db 49 ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - 数据包计划程序微型端口
0x10004 ...48 30 4b 61 04 00 ...... NVIDIA nForce Networking Controller - 数据包计划程序微型端口
0x10005 ...00 1d 0f 05 65 47 ...... TL-WN321G/WN321G+ Wireless USB Adapter #2 - 数据包计划程序微型端口
===========================================================================
===========================================================================
Active Routes:
Network Destination       Netmask       Gateway    Interface  Metric
      0.0.0.0       0.0.0.0    192.168.1.1 192.168.1.168    25
      127.0.0.0       255.0.0.0       127.0.0.1    127.0.0.1    1
   192.168.1.0 255.255.255.0 192.168.1.168 192.168.1.168    25
192.168.1.168  255.255.255.255       127.0.0.1    127.0.0.1    25
192.168.1.255  255.255.255.255 192.168.1.168 192.168.1.168    25
      224.0.0.0       240.0.0.0 192.168.1.168 192.168.1.168    25
  255.255.255.255  255.255.255.255 192.168.1.168          10004    1
  255.255.255.255  255.255.255.255 192.168.1.168             2    1
  255.255.255.255  255.255.255.255 192.168.1.168 192.168.1.168    1
Default Gateway:    192.168.1.1
===========================================================================
Persistent Routes:
  None

Route Table

[ nslookup ]
Non-authoritative answer:

Server:  cache-a.guangzhou.gd.cn
Address:  202.96.128.86

Name: dl.qh-lb.com
Addresses:  218.21.68.71, 110.81.239.11
Aliases:  sdl.360safe.com

[ nslookup ]
Non-authoritative answer:

Server:  cache-a.guangzhou.gd.cn
Address:  202.96.128.86

Name: sdup.qh-lb.com
Addresses:  219.153.40.5, 222.186.189.145
Aliases:  sdup.360.cn

[ tracert ]

Tracing route to dl.qh-lb.com [218.21.68.71]

over a maximum of 30 hops:

  1    *       *       *    Request timed out.

  2    *       *       *    Request timed out.

  3    *       *       *    Request timed out.

  4    *       *       *    Request timed out.

  5    *       *       *    Request timed out.

  6    *       *       *    Request timed out.

  7    *       *       *    Request timed out.

  8 44 ms 62 ms 42 ms  218.21.68.71

Trace complete.

[ tracert ]

Tracing route to sdup.qh-lb.com [219.153.40.5]

over a maximum of 30 hops:

  1    *       *       *    Request timed out.

  2    *       *       *    Request timed out.

  3    *       *       *    Request timed out.

  4    *       *       *    Request timed out.

  5    *       *       *    Request timed out.

  6    *       *       *    Request timed out.

  7    *       *       *    Request timed out.

  8 55 ms 51 ms 52 ms  5.40.153.219.broad.cq.cq.dynamic.163data.com.cn [219.153.40.5]

Trace complete.

[ 代-理设置 ]
ProxyEnable: False
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
ProxyOverride:
ProxyServer:

[ HOSTS表 ]
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#    102.54.94.97    rhino.acme.com       # source server
#    38.25.63.10    x.acme.com             # x client host

127.0.0.1    localhost

[ IPSeeker显示的用户IP地址 ]
查询结果： 183.27.212.88  - ★未知IP数据★

[ 下载测试 ]
**************************************
测试第 1 组下载地址(共 2 组)
http://sdup.360.cn/sdup.cab

下载任务终止，HTTPSendRequest调用失败，错误: 12031
2010-11-30 21:01:25  http://222.186.189.147/sdup.cab  sdup.360.cn

下载任务终止，HTTPSendRequest调用失败，错误: 12031
2010-11-30 21:04:58  http://222.186.189.159/sdup.cab  sdup.360.cn

**************************************
测试第 2 组下载地址(共 2 组)
http://sdl.360safe.com/sdup.cab

下载任务终止，HTTPSendRequest调用失败，错误: 12031
2010-11-30 21:08:31  http://113.105.224.8/sdup.cab  sdl.360safe.com

下载任务终止，HTTPSendRequest调用失败，错误: 12031
2010-11-30 21:12:04  http://121.14.158.155/sdup.cab  sdl.360safe.com

[ 网络检测结束 ]

显示全部楼层 · 发表于 2010-12-3 21:44:24

你是不是中了“伯虎”可以屏蔽杀毒软件升级

显示全部楼层 · 发表于 2010-12-3 21:50:18

回复 3楼 289727526 的帖子

伯虎该怎么杀？？

显示全部楼层 · 发表于 2010-12-3 22:08:10

哈哈，还好不是三台都中

显示全部楼层 · 发表于 2010-12-3 22:09:53

表示我关注中

显示全部楼层 · 发表于 2010-12-3 22:27:42

回复 4楼 sdnsr 的帖子

下载金山卫士

显示全部楼层 · 发表于 2010-12-3 22:33:14

金山急救箱或者你网络不稳定

显示全部楼层 · 发表于 2010-12-3 22:59:14

用金山急救试试吧

显示全部楼层 · 发表于 2010-12-4 00:29:31

如果真是屏蔽了杀毒软件升级，神秘急救箱都是浮云

[其他相关] 360和金山毒霸都升级失败！我网络正常啊！