AVG安装错误~~~求解

happyhgq

系统：server 2003 enterprise edition service pack 2
   AVG免费版

   安装时出现错误提示：

   严重性：错误
   错误代码：0xC0070643
   错误消息：一般内部错误
   其他消息：Processing license failed(0XE0010406)
   上下文：MSIaction failed

hilan

HOW TO FIX 0xC0070643 Error in AVG 2011.

Can't remove old avg applications because of this error then do not fret here is the answer.
Log onto your computer in Safe Mode. Right click on Start button and select explore. Scroll down to Program files and open and then scroll down to AVG Folder. Double click on this folder. You may see other folders with AVG 8 for example. if you right click on it and see if this will delete. (I had AVG 8 9 AND 10 ON MINE) One of the folders it will not let you delete it. Once you have removed the folder/s that can be deleted open up the folder that cannot. Delete all that you can in this folder either by deleting one by one or in little chunks until you are only left with a handful. These are the ones that will not delete until you do the following. Open up the Task Manager by right clicking on the blue bar at the bottom and select Processes. Now end the AVG Processes and then go back into the folder and delete the rest of the files. Once done you can then delete the AVG Folder. Close this down and then restart your computer and you will be able to install AVG 2011.

在网上搜的，还有其他结果，大意是说电脑上可能有旧版本的AVG或别的杀软没有卸干净，LZ是这样的情况吗？

happyhgq

回复 2楼 cnlan 的帖子

我没装过AVG，只在系统上装了个360和360杀毒软件！

hilan

happyhgq 发表于 2011-4-6 20:49
回复 2楼 cnlan 的帖子

我没装过AVG，只在系统上装了个360和360杀毒软件！

是准备装双杀软还是360没卸干净？

hilan

还搜到了一个结果

I fixed it.

I ended up having to edit the configuration.ini file to stop AVG trying to turn off Windows Firewall, as it was already turned off... it was always at this point, that it failed.

AVG is now installed on these servers.

修改AVG的安装参数（.ini）文件，阻止AVG安装时关闭系统防火墙。

hilan

AVG官网找到的

Severity: Error
Error code: 0xC0070643
Error message: General internal error.
Additional message: ProcessAvgLicense: Processing license failed (0xE0010406)
Context: MSI custom action

The error may be caused by using an incorrect AVG license number on your server, i.e. home security AVG or AVG Free edition license. Please activate your AVG with a license number matching with your AVG edition, as described in FAQ 3583.

In case that AVG was previously installed on a server using an incorrect license, also following error can be displayed when re-activating the license number:

An error occurred when saving the configuration.
The license number does not allow using of the product on this operating system.

To solve the issue, it is necessary to uninstall AVG and then to install it again with an appropriate license number:
The installation package is available in the Download section of our website (filename of the package needed for the installation on a server starts with letters avg_msw)
General instructions for AVG 2011 installation are available in FAQ 3250
Recommendations for installing AVG on server operating systems can be found in FAQ 3266

中文翻译

出现一般内部错误

这种错误可能因为用于服务器的 AVG 许可证号码（即家庭安全 AVG 许可证或 AVG Free Edition 许可证）不正确而引起。请按常见问题解答 3583中的说明，用与自己 AVG 版本相符的许可证号码激活 AVG。

如果以前在服务器中安装 AVG 所用的许可证不正确，则重新激活该许可证号码时也可能会显示以下错误：

保存配置时出错。
不能通过该许可证号码在此操作系统中使用本产品。

要解决上述问题，必须卸载 AVG 然后再用正确的许可证号码进行安装：
可从我们网站的“下载”部分下载安装程序包（在服务器中进行安装所需程序包的文件名以字母 avg_msw开头）
常见问题解答 3250中有关于 AVG 2011 安装的一般说明。
常见问题解答 3266中有针对在服务器操作系统中安装 AVG 提出的建议

如此看来，是AVG 2011免费版不适用于windows 2003服务器系统了

maomao110

回复 1楼 happyhgq 的帖子

安装avg之前  
1请卸载其他杀软   
2清理注册表   
3重启电脑   
4在开机后安装   
5安装时请不要运行其他软件
这是我猫猫安装和卸载avg2011不下30次得出的经验
这样做保证你安装成功
晕   没看到你是2003的系统

追梦空间

avg2011不支持server2003，详见官网截图


水印挡住的是server 2000

请下载使用企业版http://www.avg.com/gb-en/business-security

支持2003

追梦空间

回复 6楼 cnlan 的帖子

最高版本同样不支持