买了官网49元的ns，结果。。。

hzz2009

猪头无双 发表于 2015-7-2 21:33
这个问题我也遇到了，其实是因为网络问题，你的下单被系统推后处理了，一般是推后8小时。这是最长的时间， ...

我擦。。。好吧，已经买49的了

hzz2009

铵瀞 发表于 2015-7-2 21:12
是不是浏览器的问题啊

刚才和客服联系了，等了好长时间，但客服的态度极其的好啊，最后远程连接，他确认了什么之后，说是会在12到24小时内发激活码。
ps 还有最后一句，我也是醉了：Goodbye and God bless you
21:34 Robin Joseph: Great, we are connected now.
21:34 sight in: thanks
21:34 Robin Joseph: You are welcome.
21:35 Robin Joseph: You may disconnect the previous chat window as we are connected on another chat window.
21:35 Robin Joseph: May I proceed please?
21:35 sight in: got it
21:35 sight in: sure
21:35 Robin Joseph: Thank you.
21:35 Robin Joseph: Could you please show me the order number.
21:36 sight in: you see?
21:38 Robin Joseph: Please allow me  2 minutes while I check this with my resources.
21:38 sight in: oh,ok
21:40 Robin Joseph: I would like to inform you that your order is on hold. I am sorry for the inconvenience.
21:40 sight in: so?
21:40 Robin Joseph: You will receive the confirmation email of your order with the product key within  12-24 hours.
21:41 sight in: oh , that's great
21:41 Robin Joseph: Inconveninence caused to you is deeply regretted.
21:41 Robin Joseph: Thank you for your time and patience.
21:41 sight in: it's ok
21:41 sight in: you are welcome
21:41 Robin Joseph: Is there anything else I may help you with?
21:41 sight in: no
21:41 sight in: thanks
21:42 Robin Joseph: It was a pleasure to help you, thank you for using Norton products. You may now END the session by clicking on the x button on the upper right hand side of this window. Goodbye and God bless you.
21:42 sight in: ok

bbszy

有中文的技术支持啊

hzz2009

bbszy 发表于 2015-7-2 22:42
有中文的技术支持啊

我第一个看到联系客服的页面正好是英文的，所以没多想就直接英文了。

jsszsjw

hzz2009 发表于 2015-7-2 21:43
win10系统，不知道怎么了，装不了

唉，系统太先进了

铵瀞

hzz2009 发表于 2015-7-2 21:47
刚才和客服联系了，等了好长时间，但客服的态度极其的好啊，最后远程连接，他确认了什么之后，说是会在12 ...

能拿到就好  还有好羡慕能用英语跟客服交流
我都是用谷歌翻译才能跟英语客服聊的

Explorer11

英文点赞

bbzwj

用国外杀软服务器基本都在国外，连接慢是个问题

hzz2009

铵瀞 发表于 2015-7-2 23:34
能拿到就好  还有好羡慕能用英语跟客服交流
我都是用谷歌翻译才能跟英语客服聊的

多谢坛友们的回复，现在已经激活成功了，谢谢。