McAfee Endpoint Security 10.1是否不支持win10？

蓝泽祈

马云波波波 发表于 2016-5-5 20:58
错误日志如下：

05/05/2016 20:55:58.98 [8772] [BootStrapperMain] Failed to open the zip file!
05/05/2016 20:55:58.98 [8772] [BootStrapperMain] Error (ENSUninst): Failed to unzip file.

似乎安装包有问题，文件损坏
用我的安装包试试
http://pan.baidu.com/s/1minLW5i，解压后双击setupEP.exe

cylxg999

06/05/2016 17:04:30.449 [3392] [BootStrapperMain] Starting Mcafee Endpoint Security installer
06/05/2016 17:04:30.449 [3392] [BootStrapperMain] Copying ENSUninst ..
06/05/2016 17:04:30.449 [3392] [BootStrapperMain] Temp folder path: C:\ProgramData\McAfee\ENSUninst
06/05/2016 17:04:30.464 [3392] [BootStrapperMain] Failed to open the zip file!
06/05/2016 17:04:30.464 [3392] [BootStrapperMain] Error (ENSUninst): Failed to unzip file.
06/05/2016 17:04:30.464 [3392] [BootStrapperMain] Unable to delete registry key SOFTWARE\McAfeeEndpointSecurity_ModuleRemovalTracker. Return code: 2. Possibly the key was already deleted.
06/05/2016 17:04:30.480 [3392] [BootStrapperMain] Unable to delete registry key SOFTWARE\McAfeeEndpointSecurity10_installer_steps. Return code: 2. Possibly the key was already deleted.
06/05/2016 17:04:30.480 [3392] [BootStrapperMain] Locale ID obtained is 2052
06/05/2016 17:04:30.745 [6944] [BootStrapperMain] [Pre-requisite]; Deploying XML services
06/05/2016 17:04:30.745 [6944] [BootStrapperMain] System already has MSXML 6 installed
06/05/2016 17:04:30.777 [6944] [BootStrapperMain] [Pre-requisite]; Deploying XML services completed
06/05/2016 17:04:31.308 [6944] [BootStrapperMain] McAfee Endpoint Security's running build:649.61
06/05/2016 17:04:31.308 [6944] [BootStrapperMain] [INFO]: UpgradeID retrieved is {74B710CF-552E-47D1-8CBF-D0AC2DA67B06}
06/05/2016 17:04:31.308 [6944] [BootStrapperMain] [INFO]: UpgradeID retrieved is {858BFBEC-CE4F-4C5A-AD02-F88B7A3F670C}
06/05/2016 17:04:31.324 [6944] [BootStrapperMain] [INFO]: UpgradeID retrieved is {B2ABA365-ABA2-4E4F-8FE3-7C216A033359}
06/05/2016 17:04:31.324 [6944] [BootStrapperMain] [INFO]: UpgradeID retrieved is {A1460C1B-0603-4AB7-84F0-37F06AB91F6D}
06/05/2016 17:04:31.324 [6944] [BootStrapperMain] Module configurations parsed
06/05/2016 17:04:31.339 [3392] [BootStrapperMain] Couldn't obtain information on related products for 'Common'
06/05/2016 17:04:31.355 [3392] [BootStrapperMain] Modules count retrieved
06/05/2016 17:04:31.355 [3392] [BootStrapperMain] Mode : GUI
06/05/2016 17:04:33.27 [2972] [BootStrapperMain] Detecting Conflicting products
06/05/2016 17:04:36.262 [2972] [BootStrapperMain] C:\ProgramData\McAfeeTmpInstall_Common_Conflict\uninst.exe -D uninst.ini -S -L -A -G  0900
06/05/2016 17:04:41.925 [2972] [BootStrapperMain] process return code : 1
06/05/2016 17:04:41.931 [2972] [BootStrapperMain] C:\ProgramData\McAfeeTmpInstall_Common_Conflict\uninstX64.exe -D uninst.ini -S -L -A -G  0900
06/05/2016 17:04:47.534 [2972] [BootStrapperMain] process return code : 1
06/05/2016 17:05:22.756 [3392] [BootStrapperMain] Warning: RemoveDirectory('C:\Program Files\McAfee') function failed. Return code: 2
06/05/2016 17:05:22.756 [4944] [BootStrapperMain] Started installing Dependencies
06/05/2016 17:05:22.771 [4944] [BootStrapperMain] Installing Common 1101.3
06/05/2016 17:05:25.631 [4944] [BootStrapperMain] C:\ProgramData\McAfeeTmpInstall_Common\setupCC.exe /qn INSTALLDIR="C:\Program Files\McAfee\Endpoint Security" /nopreservesettings /ignore /norestart
06/05/2016 17:05:28.474 [4944] [BootStrapperMain] Install failed return code : 1603
06/05/2016 17:05:28.787 [4944] [BootStrapperMain] [ERROR]: Dependency Installation Failed. Dependency :Common
06/05/2016 17:05:28.787 [4944] [BootStrapperMain] Modules Installation Failed
06/05/2016 17:05:28.802 [4944] [BootStrapperMain] Exiting Installation.
还是安装不上

ly910326

1 Obtain your copy of the product software, then launch the installation wizard on the self-managed system.
2 On the License Agreement page, click Accept.
3 Resolve any conflicts detected by the wizard. The wizard attempts to uninstall conflicting virus-detection and firewall software products automatically. If it can't, it prompts you to uninstall them manually, then prompts you to reboot.
• If you reboot immediately, installation resumes after the system restarts.
• If you reboot later, run the installation wizard again at your earliest convenience.
4 On the Install Options page, select the modules to install. Install all product modules that you purchased with their default settings, or select options to customize your installation.
5 If you are upgrading VirusScan Enterprise 8.8, Host Intrusion Protection 8.0, or SiteAdvisor Enterprise 3.5, select whether to preserve your settings.
6 Click Install. A dialog box shows the progress of the installation and notifies you when it is complete. You can cancel the installation at any time, if needed.
7 Click Finish to close the wizard.

这是安装步骤，安装手册这么写的

ly910326

那个独立客户端安装包里没有mcafee agent

该包需要在epo下安装。