关于AIS 2013升AISS 2014，给Avira发封邮件，官方好像根本没理解我说的啥，不知是装傻还是真一根筋
Dear ,
Thank you for contacting us.
Kindly be informed that there is no Avira System Speedup in Avira Internet Security 2013. In the previous product line, you will find only Avira System Speedup in Avira Internet Security Plus. Please do not get confused between Avira Internet Security Plus and Avira Internet Security. These two are different product.
Avira Antivirus Suite and Avira Internet Security Suite are different in terms of the products included. For instance, Avira System Speedup is included in Avira Internet Security Suite but not Avira Antivirus Suite. You can easily find the comparison chart between all the Suites by visiting our Official Website at:
http://www.avira.com/en/personal
For further questions, please don't hesitate to contact us.
Thank you.
--------------- Original Message ---------------
From:
Sent: 11.11.2013 17:43
To: support@avira.com
Subject: About AIS 2013 to AISS 2014
Dear sir,
Hello.
I’ve heard that the users of Avira Internet Security 2013 can migrate their product to Avira Internet Security Suite 2014, but only AISS itself, not including System SpeedUp.
I think this is very unbalance for AIS 2013 users. In this migrate police, the AIS 2013 users can only enjoy the service as Avira AntiVirus Premium 2013 users. Because AAP 2013 users can upgrade to Avira AntiVirus Suite 2014 directly, and in fact, without System SpeedUp, the function of AISS 2014 and AAS 2014 are the same. In the other words, the AIS 2013 users paid more money, but get the same as AAP 2013 users, I think no one will be pleased.
I suggest that there is a way to compensate the AIS 2013 users. Avira can prolong their license time, as the price different between AIS 2013 and AAP 2013, maybe prolong 40%-50% is suitable.
*********************************
Best regards,
Avira Sdn Bhd
Henry Leong
Support & Services
Avira Sdn Bhd
Suite 11.01, Level 11
The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra
59200 Kuala Lumpur, Malaysia
Malaysia
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楼主: aaa839
发表于 2013-11-12 16:29:33
发表于 2013-11-12 17:42:39
楼主