请问趋势是否与win7 32位系统冲突呀？

尘梦幽然

梦幻星月 发表于 2015-5-13 16:53
用QQ轻聊版两天感觉一切正常了，这个轻聊版应该和趋势不冲突，而且系统也恢复正常不卡死了，非常感谢你帮 ...

但是我想请你继续和技术支持保持沟通，一旦技术支持那边有什么进展就告诉我。

梦幻星月

尘梦幽然 发表于 2015-5-13 17:00
但是我想请你继续和技术支持保持沟通，一旦技术支持那边有什么进展就告诉我。

好的，一有消息我就给你信息，再次表示感谢！

梦幻星月

尘梦幽然 发表于 2015-5-13 17:00
但是我想请你继续和技术支持保持沟通，一旦技术支持那边有什么进展就告诉我。

刚才有一封趋势来的邮件，不过是英文的，可惜我不懂，原文如下：
Greetings! Thank you for contacting Trend Micro Consumer Support.

Please note that this is a system generated email.

Unfortunately, the service request you are responding to has already been closed for more than five (5) days, and is beyond the allocated time allowed for reopening.

To be issued a new service request number, kindly fill up a new Email Submission Request.

In the mean time, please visit the following resources on our support portal for the issue you are encountering:

Search for solutions in the Knowledge Base

Get more detailed virus information in the Virus Encyclopedia page

View step-by-step procedures and walkthroughs in the Video Guide page

Download the latest installers, pattern files and scan engines from the Download Center

Optimize your protection! Upon purchase/renewal, you can upgrade to the latest version of Trend Micro Security and maximize its features by activating the add-on products.

*To ensure timely response on your cases, please check your "spam" folders too. If this email is tagged as spam, please mark this message as "not spam" email.

Thank you for your continued support and we hope that this information proved to be useful to you.

Regards,
Trend Micro Consumer Support Team

尘梦幽然

梦幻星月 发表于 2015-5-13 17:14
刚才有一封趋势来的邮件，不过是英文的，可惜我不懂，原文如下：
Greetings! Thank you for conta ...

好吧，大概就是这个案件太久没管它已经自动关闭了，所以后续不能跟进了。没事，你告诉我的相关情况我已经记下来了，我来替你跟进吧。

梦幻星月

尘梦幽然 发表于 2015-5-13 18:21
好吧，大概就是这个案件太久没管它已经自动关闭了，所以后续不能跟进了。没事，你告诉我的相关情况我已经 ...

使用QQ7.1不但和趋势不兼容，同时也会导致系统不稳定（win7 32位），希望技术人员能够很快解决。再次表示感谢！

云自游

楼主，我也win732位，毫无问题啊~

尘梦幽然

梦幻星月 发表于 2015-5-13 18:30
使用QQ7.1不但和趋势不兼容，同时也会导致系统不稳定（win7 32位），希望技术人员能够很快解决。再次表 ...

我不是趋势员工，不过相关问题我会跟进看看

尘梦幽然

梦幻星月 发表于 2015-5-13 18:30
使用QQ7.1不但和趋势不兼容，同时也会导致系统不稳定（win7 32位），希望技术人员能够很快解决。再次表 ...

你能帮我个忙吗？
告诉我你的邮箱，我把相关工具和操作步骤转发给你，然后你按照里面的操作方法，收集数据。
需要你卸载QQ6.7轻聊版，改装最新的QQ7.2